Ruby Martinez

Maintained high level of accuracy in data recording.

Coordinate surgical procedures and consultations.

Managed insurance data to ensure accuracy.

Produced detailed records ensuring accuracy and consistency.

• Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
• Arranged pre-operative and post-operative appointments for surgical patients.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.

• Ensured team members received accurate, current schedule information consistently.
• Ensured smooth daily operations amid sudden scheduling changes.
• Promoted a positive working environment by addressing scheduling issues promptly.
• Coordinated service requests efficiently to boost satisfaction levels.
• Pinpointed improvement areas within current scheduling systems.
• Managed tracking of production orders using Microsoft office platform.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.