Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work details
Timeline
Generic

Ruby Montelongo

Beaverton,OR

Summary

Detail-oriented Risk Manager improving safety performance and culture to promote sustainable value within the Bank. Demonstrates excellent time management techniques and organizational skills to meet business targets. Interacts effectively, utilizing good communication skills, cooperating purposefully and providing guidance to mitigate risks. Accomplished Lead Risk Operator promoting strategic planning to deliver best performance and risk management. Takes initiative and provides end-to-end solutions to create lasting value to company. Excellent interpersonal and communication skills to maintain effective relationships with internal and external stakeholders. Accomplished Lead Risk Operator confident in completing assessments, developing recommendations and presenting findings. Helps organizations control and balance risk for maximum profits. Analytical, astute and current on latest models and techniques. Accomplished professional promoting strategic planning to deliver best performance and risk management. Takes initiative and provides end-to-end solutions to create lasting value to company. Excellent interpersonal and communication skills to maintain effective relationships with internal and external stakeholders.

Overview

16
16
years of professional experience

Work History

Lead Risk Operations Analyst

Wells Fargo Bank, N.A.
Portland, OR
01.2008 - 09.2023
  • Regularly reviewed existing processes and procedures to guarantee alignment with regulatory requirements.
  • Maintained precise records of risk operations activities transactions.
  • Contributed to the improvement of risk operation functions through the development of policies, procedures, and controls.
  • Performed analysis on risk operations data, identifying trends and potential risks.
  • Delivered detailed risk operations performance reports to senior management.
  • Resolved customer complaints pertaining to their financial accounts or transactions, optimizing outcomes whenever possible.
  • Effectively implemented strategies to mitigate recognized risks.
  • Performed an in-depth analysis of customer accounts to identify and report potential fraudulent activities.
  • Provided guidance and assistance to team members in addressing challenging operational problems. Collaborated with colleagues to find resolutions for complex operational issues. Offered support and expertise in resolving intricate operational challenges.
  • Ensured smooth implementation of risk management initiatives through cross-functional partnerships.
  • Discovered potential enhancements and identified gaps in the organization's risk management processes.

Education

High School Diploma -

Guajome Park Academy
06-2001

Skills

  • Fraud Assessment
  • Conducting Investigations
  • Transaction Reviewing
  • Professionalism
  • Fraud assessment
  • Statistical Analysis
  • Customer Communication
  • Excellent Communication
  • Problem-solving abilities
  • Analytical Skills
  • Goal Setting
  • Transaction reviewing
  • Organizational Skills
  • Analytical Thinking
  • Team building
  • Active Listening
  • Multitasking
  • Teamwork and Collaboration
  • Time Management
  • Decision-Making
  • Team Collaboration
  • Interpersonal Communication
  • Adaptability and Flexibility
  • Self Motivation
  • Incident Response
  • Trend Analysis

Languages

English
Professional
Spanish
Limited

Accomplishments

Received multiple award for my ability to work with other departments and their work load.

I have received awards for working overtime to get task's and end of day work done.

I have been given awards for training new team members and still being able to have my work load done.

Work details

  • Work hours were 40 to 50 hours a week.
  • Every month certified OFAC sanction's testing
  • Everyday duties included reviewing money movement based off government laws.
  • Reviewed for human trafficking, durg trafficking, money laundering, money layering.

Timeline

Lead Risk Operations Analyst

Wells Fargo Bank, N.A.
01.2008 - 09.2023

High School Diploma -

Guajome Park Academy
Ruby Montelongo