Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ruby Orpineda

Harrisonburg,VA

Summary

Motivated student working toward Bachelor's Degree in Political Science. Possess experience in customer service and interpreting. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Specialist

The Home Depot Inc
09.2021 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.

Interpreter

Harrisonburg City Public Schools
07.2021 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Communicated with clients to understand interpreting needs and provide best service possible.


Crew Member

Wendy's
03.2019 - 09.2021


  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Bachelor of Arts - Political Science

Bridgewater College
Bridgewater, VA
12.2024

Skills

  • Spanish Fluency
  • Customer Service
  • Problem Resolution
  • Sales Expertise
  • Active Listening
  • Computer Skills

Certification

  • Medical Interpreter, Bridging the Gap - July 2021

Timeline

Sales Specialist

The Home Depot Inc
09.2021 - Current

Interpreter

Harrisonburg City Public Schools
07.2021 - Current

Crew Member

Wendy's
03.2019 - 09.2021

Bachelor of Arts - Political Science

Bridgewater College

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Ruby Orpineda