Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruby Ortega

Oklahoma City

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

5
5
years of professional experience

Work History

Pro Loader

Lowes Distribution Center
Oklahoma City
05.2023 - 10.2024
  • Remember to engage in conversation with regulars and contractors while helping them get the supplies they need for daily jobs.
  • Help load customers' heavy material into their vehicle while showing excellent customer service.
  • Keep aisles clean and free of debris to prevent tripping or falling.
  • Assist customers in grabbing supplies that are hard to reach, or in need of a forklift. Thank them, and invite them back.

Cashier

The Home Depot
Oklahoma City
08.2021 - 02.2023
  • Process checkout and/or return transactions, and monitor and maintain the self-checkout area.
  • Scan the purchased items, process the payment, and thank the customer.
  • Answer questions that guests may have about inventory, supplies, etc.
  • Keep the area clean for customers to have a smooth checkout experience.
  • Handling cash, checks, and a POS system to process any payment that the customer has to offer.

Crew Member

Sonic
Oklahoma City
03.2020 - 07.2021
  • Responsible for providing quality service and products to customers.
  • Operate a switchboard and record customers' orders, repeating the orders in a clear and understandable manner. Display the importance of placing guests' needs first on a consistent basis.
  • Packages all menu items into bags or trays, places drink orders into drink carriers, and serves food to customers in an efficient manner in the Drive-Thru, and as necessary when working in other stations.

Education

High School Diploma -

Northwest Classen
Oklahoma City, OK
05-2023

Skills

  • Customer service
  • Cash handling
  • Cleaning and organization
  • Detail-oriented
  • Product knowledge
  • Supply restocking

Languages

English
Professional
Spanish
Professional

Timeline

Pro Loader

Lowes Distribution Center
05.2023 - 10.2024

Cashier

The Home Depot
08.2021 - 02.2023

Crew Member

Sonic
03.2020 - 07.2021

High School Diploma -

Northwest Classen

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Ruby Ortega