Ruby Ortiz
Brenham ,TX
Summary
Proven team player and skilled housekeeper, excelled at James Dick Foundation by enhancing guest satisfaction and maintaining pristine environments. Leveraged strong organizational abilities and adherence to health standards, significantly contributing to team efforts and efficiency. Demonstrated exceptional customer service, ensuring repeat business and upholding safety compliance.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
2
2
years of professional experience
Work History
Housekeeper
James Dick Foundation
09.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hairstylist
Hair Style Beauty Supply
06.2023 - 03.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Determined appropriate hair treatments based on conditions and textures.
Sales Associate
Dollar General
05.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Brenham High School
Brenham, TX05.2023
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Health and safety compliance
- FLUENT IN LANGUAGE
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
James Dick Foundation
09.2024 - Current
Hairstylist
Hair Style Beauty Supply
06.2023 - 03.2024
Sales Associate
Dollar General
05.2022 - 11.2023
High School Diploma -
Brenham High School
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