Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Hi, I’m
RUBY PADILLA
Los Angeles
Summary
Overview
7
years of professional experience
2
Certification
Work History
Ambuserve Ambulance Service
Dispatcher
11.2023 - Current
Job overview
- Closely monitored dispatch board to triage and prioritize daily transportation calls
- Directed dispatching, routing, and tracking of many fleet vehicles
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals
- Worked well in a team setting, providing support and guidance
Riviera Healthcare Center
Receptionist
09.2022 - 11.2023
Job overview
- Aimed to provide the highest level of customer service by remaining organized, punctual, and accurate
- Scheduled, coordinated and confirmed appointments and meetings
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Colonial Gardens Nursing Home
Activities Coordinator
05.2022 - 08.2022
Job overview
- Provided an inviting environment where patients would gather to participate in different activities
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents
Bryant Temple AME Winter Shelter
Intake Specialist
12.2019 - 03.2020
Job overview
- Responsible for entering any client information into HMIS and keeping records of incoming clients in logs for case managers
- Assigned daily services to clients and conducted assessments
- Organized, sorted, and checked input data against original documents
- Assisted clients with clothing needs; distributed meals
Education
Rio Hondo EMT School
12.2021
University Overview
California High School
Diploma
05.2016
University Overview
Skills
- Great people skills
- Excellent communication
- Organized
- Responsible
- Dependable
- Customer Relations
- Data Entry
- Patient confidentiality
- Problem-Solving
Certification
- CPR, 12/25
- ETC, 06/26
Timeline
Dispatcher
Ambuserve Ambulance Service
11.2023 - Current
Receptionist
Riviera Healthcare Center
09.2022 - 11.2023
Activities Coordinator
Colonial Gardens Nursing Home
05.2022 - 08.2022
Intake Specialist
Bryant Temple AME Winter Shelter
12.2019 - 03.2020
California High School
Diploma
Rio Hondo EMT School
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