Ruby Rivera
Douglas,GA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Northside Family Health Center
08.2021 - 11.2021
- Interacted with patients by phone, email or in-person to provide information.
- Restocked office supplies and retrieved files for staff.
- Answered incoming telephone calls, took down messages and provided information.
- Collaborated in professional team to solve workflow issues.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Work Experience
Mahendra G Amin MD Obstetrician-gynecologist
08.2020 - 03.2021
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
Education
High School Diploma -
Cook County High School
Adel, GA05.2018
Nursing
Abraham Baldwin Agricultural College
Tifton, GA08.2020
Associate Degree in Nursing - Medical Assisting
Medical Institute of South Georgia
Douglas, GA12.2021
Associate Degree in Nursing - Phlebotomy
Medical Institute of South Georgia
Douglas, GA12.2021
Skills
I know the Spanish Language
- Patient Relations
- Operating EKG Equipment
- Height and Weight Measurement
- Performing EKGs
- Phlebotomy Functions
- Heel Sticks
- Specimen Collection
- Active Listening
- Injection Administration
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomist
Timeline
Intern
Northside Family Health Center
08.2021 - 11.2021
Work Experience
Mahendra G Amin MD Obstetrician-gynecologist
08.2020 - 03.2021
High School Diploma -
Cook County High School
Nursing
Abraham Baldwin Agricultural College
Associate Degree in Nursing - Medical Assisting
Medical Institute of South Georgia
Associate Degree in Nursing - Phlebotomy
Medical Institute of South Georgia
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