Ruby Sanchez
Seatac,WA
Summary
Dedicated Laundry Attendant at Tru By Hilton with 2 years of delivering exceptional customer service and ensuring operational efficiency. Skilled in sorting and transporting linens while prioritizing safety protocols. Recognized for problem-solving abilities and effective communication, fostering a welcoming environment for guests and enhancing team collaboration.
Organized and dependable candidate with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Laundry Attendant/House Person
Tru By Hilton
07.2023 - Current
- Delivered superior customer service by responding to inquiries and complaints.
- Accepted guest request for fresh new towels and delivered upon 5-10 minutes
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Supported fellow staff members with delivery and pickup of customer orders.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Emptied trashcans and transported waste to collection areas.
- Reported found guest articles and merchandise damage to managers on duty.
- Changed bed linens and collected soiled linens for cleaning.
Education
High School Diploma -
Tyee High School
SeaTac, WA06-2023
Skills
- Sorting and transport
- Safety procedures
- Work prioritization
- Active listening
- Verbal and written communication
- Time management
- Customer relations
- Customer service
- Flexible
- Problem Solving
- Computer Literacy
- Problem Solving
- Social Perceptiveness
- Diversity Awareness
- Teamwork and Collaboration
- Sensitivity and Understanding
- Interpersonal Communication
- Friendliness
- Emotional Intelligence
- Schedule Management
Timeline
Laundry Attendant/House Person
Tru By Hilton
07.2023 - Current
High School Diploma -
Tyee High School
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