RUBY SUAREZ
Palmdale,CA
Summary
Enthusiastic professional with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent data entry and conflict management skills.
Overview
7
7
years of professional experience
Work History
Biopsy Bookkeeper
Skin and Cancer Institute
05.2025 - Current
- Maintain a detailed record when speaking with patients and ensure records are uploaded in their charts.
- Checking and cross referencing paper documents with electronic records.
- Enter results in the Biopsy Book and Results Log
- Create and send out Final Notices as necessary
- Check and compare all documents to make sure patient information is correct
- Answer multi-phone lines for different office locations
- Make daily calls for pending skin cancers and abnormalities
- Ability to to explain skin conditions in a clear and understanding matter.
- Collaborated with external auditors during monthly audits, ensuring compliance with standards and regulations.
- Provided support during audits by supplying requested documentation promptly and accurately.
Medical Assistant/ Medical Receptionist
West Coast Neurology
02.2023 - 05.2025
- Assisted in patient intake processes, ensuring accurate medical history documentation.
- Managed appointment scheduling and follow-ups to optimize physician availability.
- Administered routine clinical procedures, maintaining high standards of patient comfort and safety.
- Trained new staff on office protocols and electronic health record systems for improved efficiency.
- Led initiatives to streamline administrative workflows, enhancing overall clinic performance.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Reduced administrative errors by consistently verifying insurance information.
- Improved accuracy of patient data with meticulous record-keeping.
Medical Assistant (Front and Back)
Insite Digestive Health Care
09.2018 - 02.2023
- Schedule and administer capsule endoscopies
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Schedule and perform Fibroscan
- Called and scheduled procedures at endoscopy center
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and efficiency.
- Managed patient scheduling and intake processes, streamlining workflow and reducing wait times.
- Educated patients on treatment plans, enhancing understanding and adherence to medical advice.
- Maintained accurate medical records using electronic health record (EHR) systems for seamless information sharing.
- Implemented improved inventory management strategies for medical supplies, optimizing resource allocation and availability.
Education
Associates - Science
Pasadena City College
Pasadena, CAMedical Assistant Certificate - undefined
American Career College
Diploma - undefined
South Pasadena Senior High
Skills
- Understanding of HIPAA compliance requirements
- Customer engagement
- Accurate clinical documentation
- Detail-oriented data management
- Coverage assessment
- Efficient appointment organization
- Patient data management
- Clinical office coordination
- Advanced Spanish communication skills
- Conflict mediation
Timeline
Biopsy Bookkeeper
Skin and Cancer Institute
05.2025 - Current
Medical Assistant/ Medical Receptionist
West Coast Neurology
02.2023 - 05.2025
Medical Assistant (Front and Back)
Insite Digestive Health Care
09.2018 - 02.2023
Medical Assistant Certificate - undefined
American Career College
Diploma - undefined
South Pasadena Senior High
Associates - Science
Pasadena City College
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