Ruby Tollman

• Worked with POS system to place orders, manage bills and handle complimentary items

• Cleaned and reset tables to keep dining room and work areas clean.
• Increased sales significantly by upselling higher-end products to customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. **

• Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Cleaned and organized art supplies and related materials.

• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Maintained order efficiency and accuracy through clear communication with kitchen and bar staff.