Tad Hulse
1715 10th Ave, Honolulu,HI
Summary
Highly-motivated professional with diverse experience in sales, customer service, and live music production. Skilled in building strong client relationships and delivering exceptional customer experiences. Demonstrated ability to thrive in fast-paced environments with excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Box Office Associate
Blue Note Hawaii
Honolulu, HI
02.2018 - Current
- Greet customers and provide information regarding tickets and shows
- Facilitate various payment options across multiple platforms
- Handle numerous incoming phone calls efficiently
- Coordinate the retrieval of tickets at will call before before each show
- Oversee end-of-day ticket transaction reconciliation reports
- Provide support for online customers via website
- Facilitated onboarding training that focused on correct process adherence
Manager
Island Uplift
Honolulu, HI
11.2021 - 11.2024
- Provided exceptional service to ensure customer satisfaction
- Designed strategic plans enhancing customer satisfaction
- Trained new team members to improve their job performance
- Developed procedures for streamlined store operations
- Resolved customer complaints in a timely manner to maintain positive relationships
- Optimized team output by aligning tasks with skillsets
- Conducted regular inventory checks to monitor stock levels and identify potential shortages
Production Crew Member
Hawaii Symphony Orchestra
Honolulu, HI
01.2014 - 07.2022
- Ensured seamless event execution through effective supervision of backstage zones and staff parking.
- Facilitated special requests of soloists, conductors, and guest artists under the direction of Executive Director
- Assisted in the load-in/load-out of stage equipment.
- Managed backstage areas, dressing rooms and craft service before, during, and after shows
- Collaborated with crew members on various tasks and duties during production
- Ensured timely reporting of technical issues to relevant team members
- Aided in setting up production equipment
Education
220 Hour Level 5 Diploma - Teaching English To Speakers of Other Languages
TEFL Certification
London, England04-2009
Master of Arts - Film Theory
Chapman University
Orange, CA06-2000
Bachelor of Arts - Film Production
University of Southern California
Los Angeles, CA06-1998
Skills
- Thrives Under Time Constraints
- Meticulous Attention to Detail
- Strong communication skills
- Able to work with a team or on my own
- Rapid Adaptability
- Proficient Multitasker
- Ability to remain attentive to details while working long hours
- Motivated to learn & develop new skills
- Enjoy a challenging work atmosphere
Timeline
Manager
Island Uplift
11.2021 - 11.2024
Box Office Associate
Blue Note Hawaii
02.2018 - Current
Production Crew Member
Hawaii Symphony Orchestra
01.2014 - 07.2022
220 Hour Level 5 Diploma - Teaching English To Speakers of Other Languages
TEFL Certification
Master of Arts - Film Theory
Chapman University
Bachelor of Arts - Film Production
University of Southern California
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