Melanie Ibarra
Canutillo,TX
Summary
Positive attitude and excellent communication skills. I'm eager to learn and develop in a customer service environment. I have a quick learning ability and adaptability to new technologies and processes. Ready to use and develop my inisghts and problem-solving skills in any role.
Overview
1
1
year of professional experience
Work History
Box Office Associate
Flix Brewhouse
El Paso, TX
09.2025 - Current
- Processed ticket sales and managed customer inquiries efficiently.
- Assisted with food service and guest needs.
- Reset and cleaned theatres and restrooms to meet cleanlisness standards.
- Coordinated with team members to ensure prompt customer service during peak hours.
- Increased ticket sales by providing excellent customer service and maintaining a thorough knowledge of upcoming events.
- Contributed to the development of promotional materials by providing input on design and messaging strategies based on customer feedback.
Sales Associate
Spencer's Gifts
El Paso, TX
11.2025 - 01.2026
- Collaborated with team members to achieve sales goals and maintain store appearance.
- Stocked merchandise on shelves, ensuring organization and visibility for customer attraction.
- Participated in inventory management, supporting restocking efforts and loss prevention initiatives.
- Stocked merchandise on shelves, ensuring organisation and visibility to attract customers.
Guest Service Representative
Western Playland Amusement Park
Sunland Park, NM
01.2025 - 06.2025
- Assisted guests with inquiries, providing accurate information about park attractions and services.
- Maintained cleanliness and organisation of service areas, contributing to overall park safety standards.
- Maintained cleanliness and organization of service areas, contributing to overall park safety standards.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Education
Bachelor's of Arts in English - English Education
The University of Texas At El Paso
El Paso, TX06.2036
High School Diploma -
Canutillo High School
El Paso, TX06.2025
Skills
- Cash handling expertise
- Event promotion
- Patron assistance
- Ticket sales proficiency
- Quick learner
- Customer service
- Cleaning and sanitization
- Policy enforcement
- Refunds and exchanges
- Collaboration
- Time management
Timeline
Sales Associate
Spencer's Gifts
11.2025 - 01.2026
Box Office Associate
Flix Brewhouse
09.2025 - Current
Guest Service Representative
Western Playland Amusement Park
01.2025 - 06.2025
Bachelor's of Arts in English - English Education
The University of Texas At El Paso
High School Diploma -
Canutillo High School