Overview
Work History
Education
Skills
Timeline
Generic

Ruby Ulloa

Miami,FL

Overview

7
7
years of professional experience

Work History

Employee Benefits Counselor / Implementation & Enrollment Specialist

ADP
05.2018 - Current
  • BenefitMall, Employee Navigator, Unum, Mutual of Omaha, Best Enrollments, TBC,
  • Guardian Life, Cigna, Lincoln Financial, MetLife, UnitedHealth, Colonial, Combined, EOI, Best
  • Enrollments, ADP, USI, AON Hewitt and more
  • Ability to manage all assigned presentations, benefit & health fairs, Q & A sessions, and one on one meetings for Insurance carriers, Brokers, HR including TPA’s
  • Created and prepared presentations, enrollment reports, spreadsheets
  • Responsible for distribution/logistics coordination of brochures, employee packets, presentation of products for their client groups
  • Identify business opportunity for future products, at Implementation, special enrollments and/or
  • OE
  • Work accounts ranging from 10-5000 employees, for Fully, Level Funded and and Self-
  • Funded groups
  • Specialize in employee engagement, participation, and quantifiable relevant to specific team or enrollment
  • Internally work with Account Managers and Sales Teams to ensure complete success with client
  • Work as the liaison between employer groups, brokers, TPA’s, insurance carriers to ensure proper enrollment execution
  • Identify market trends to cross sell benefits
  • Perform with a determination to exceed membership engagement goals
  • Assist HRBPs, Benefits Managers, Plan
  • Sponsors, CFO’s, Brokers, Carrier with Implementation and/or Enrollment life cycle
  • Conduct paper, face to face, electronic, virtual, call center, and phone benefits enrollment
  • Benefits communication in English and Spanish, in person, one on one, to groups onsite, virtually, pre-recorded, Brainshark
  • Create flyers, videos, Brainshark, and newsletters prior to enrollments
  • Travel throughout the United States as needed
  • Create my own Benefits communication videos to promote Health & Wellness with other peers and professionals in HR and Risk Management
  • Superior knowledge of Group Medical, Dental, Vision, Supplemental/Voluntary, Spending
  • Accounts, 401k, 403b, EAP, Wellness, and other benefits.

Benefits Life Cycle Manager

ADP TotalSource/Randstad Technologies
12.2015 - 05.2018
  • Provided account managing services and education for Client and WSE on organizations' benefit offerings
  • Worked with the ADP TotalSource Benefits Department and brokers to answer questions and resolve enrollment issues
  • Established Benefits Plan education and delivery for clients during the onboarding process, as well as the Open Enrollment WSE enrollment meetings that capitalizes on the Value Proposition for the WSE on behalf of the client
  • Prepared Implementation and OE presentation decks
  • Partnered internally to drive ADP Benefit Product (i.e., Medical, Dental, Vision, Spending,
  • Disability, Life, Voluntary, Health Advocacy) Penetration
  • Partnered with HRBP to assist in addressing Benefit-related situations where the LCM can deliver training to mitigate/reduce risk.

Education

Associates - Communication

Miami Dade College

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Wharton School of Business, CEBS University of Pennsylvania

Skills

Fully Bilingualundefined

Timeline

Employee Benefits Counselor / Implementation & Enrollment Specialist

ADP
05.2018 - Current

Benefits Life Cycle Manager

ADP TotalSource/Randstad Technologies
12.2015 - 05.2018

Associates - Communication

Miami Dade College

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Wharton School of Business, CEBS University of Pennsylvania

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