Ruby Wright

Serves as Contract Support Staff

Receives, reviews, and processes various day care related forms from private agencies, workers, and clients to provide requested daycare services for eligible clients

Contacts clients and providers to establish fees and reimbursement rates

Conducts client self-certification process and recertification to initiate continued services

Monitors expenditures

Initiates billing and payment documentation for daycare services to ensure that payments are accurate and processed in a timely manner and prepares adjustments as directed

Audits, reviews, monitors, and completes monitoring and service level data reports regarding daycare clients and providers and associated billing

Provides input to Social Service Program Planners, Regional Contracts Administrator, and regional management staff regarding contract and service delivery issues

As directed, drives to various locations in the performance of duties

Serves as a resource for Department and private agency staff, daycare providers, clients, and foster parents regarding day care policies, procedures, and payment regulations

Explains other daycare assistance options to Department staff and various agencies and makes recommendations regarding day care services to ensure the highest quality of available services are provided

Maintains complex information systems of monitoring and service delivery data and develops various reports as assigned, performing all related functions in a timely manner

Temporarily assigned as Public Service Administrator in the past in the absence of supervisor.