Ruby Zendejas Zamora
San Jose,CA
Summary
Certified Medical Assistant with hands-on training in patient care and clinical support. Completed an accredited Medical Assistant program at JobTrain, gaining skills in vital signs monitoring, patient intake, assisting with exams and medication administration. Ready to contribute to a healthcare team by providing compassionate care and efficient office support.
Overview
7
7
years of professional experience
Work History
Barista
Compass Group
03.2023 - Current
- Delivered exceptional customer service by engaging with patrons, accurately taking orders, and providing tailored beverage recommendations to enhance the guest experience
- Skillfully prepared a wide variety of coffee and espresso drinks, ensuring high quality and consistency in taste and presentation
- Maintained a clean and organized workspace, adhering to health and safety standards, and ensuring a welcoming environment for customers
- Worked collaboratively with team members to streamline operations, improve service speed, and foster a positive work atmosphere
Externship - Pediatric
Nabeel Manadat, MD
01.2025 - 02.2025
- Administered pediatric vaccinations in accordance with immunization schedules and documented them accurately in patient records.
- Measured vital signs (weight, height, temperature, blood pressure) for pediatric patients and recorded them in the EHR system.
- Assisted with vision and hearing screenings, documenting results for physician review.
- Giving intramuscular, subcutaneous injections, including vaccines.
- Prepared pediatric patients for exams by explaining procedures and offering reassurance, ensuring a comfortable experience.
- Scheduled pediatric appointments, including routine check-ups, vaccinations, and follow-up visits, ensuring optimal flow and patient care.
- Maintained and updated pediatric patient charts in the electronic health record (EHR) system, ensuring accuracy and confidentiality.
- Communicated with parents and caregivers via phone and in-person to discuss appointments, test results, and medication instructions.
- Provided administrative support by handling patient check-ins, appointment confirmations, and ensuring a smooth front-office experience.
- Demonstrated strong communication skills by effectively interacting with children and parents, providing information in a clear, compassionate manner.
- Ensured HIPAA compliance in all patient interactions, maintaining confidentiality and security of pediatric health information.
Barista
Apple
06.2019 - 02.2023
- Provided outstanding customer service by actively engaging with patrons, understanding their preferences, and recommending tailored drink options
- Streamlined order processing and delivery, maintaining a fast-paced service environment while ensuring accuracy and customer satisfaction
- Collaborated effectively with team members to create a positive and efficient workspace, contributing to a harmonious team dynamic and improved service speed
- Maintained a clean and organized workspace, adhering to health and safety regulations to ensure a safe environment for both customers and staff
- Crafted high-quality coffee and specialty beverages, ensuring consistency and excellence in taste to enhance the customer experience
Cashier
JCPenny
08.2018 - 02.2019
- Delivered exceptional customer service by assisting shoppers with inquiries, providing product information, and ensuring a positive shopping experience
- Accurately processed cash and card transactions, managing the register and maintaining balanced cash drawers throughout shifts
- Actively promoted sales and special offers, effectively communicating promotions to customers and increasing overall sales
- Assisted with inventory management tasks, including restocking shelves and organizing merchandise to enhance store presentation
- Worked collaboratively with team members to streamline operations, support store goals, and create a welcoming atmosphere for customers
- Welcomed customers and helped determine their needs.
Education
Certificate of Completion - Medical Assisting
JobTrain
Menlo Park, CA01.2025
High School Diploma -
Opportunity Youth Academy
San Jose, CA06.2022
Skills
- HIPPA Compliance
- Vital signs
- Injections
- Venipuncture
- Medical Terminology
- Bilingual- Spanish
- Lab test
- BLS certification
- Medical Equipment
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Externship - Pediatric
Nabeel Manadat, MD
01.2025 - 02.2025
Barista
Compass Group
03.2023 - Current
Barista
Apple
06.2019 - 02.2023
Cashier
JCPenny
08.2018 - 02.2019
High School Diploma -
Opportunity Youth Academy
Certificate of Completion - Medical Assisting
JobTrain
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