Rubye Coulter

Supervise line staff, manage daily operational flow for law enforcement intake and release processing in secure juvenile holding facility, and deliver staff training, coaching, and performance-based evaluations to ensure policy adherence; respond immediately to emergencies, behavioral incidents, conflicts, and security concerns using de-escalation techniques.

• Responded to inquiries and resolved routine issues with clear, timely communication
• Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to youth success.
• Monitored behavior, intervened in conflicts, and documented incidents according to facility protocols.
• Conducted intake searches, property inventories, and personal safety checks with attention to compliance.
• Responded to crises, applied restraint techniques, and maintained order during high-risk situations.
• Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
• Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
• Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
• Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
• Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
• Completed incident reports when disorder or violence occurs.
• Conducted exit interviews with released detainees to gather information on their experiences, evaluate the effectiveness of programs, and identify areas for improvement.
• Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
• Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
• Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
• Established positive working relationships and maintained boundaries with resident offenders.
• Assisted in intake and release of juveniles.
• Coordinated with other law enforcement personnel to exchange information.
• Built solid relationships with staff and clients to keep institution safe and secure.

• Monitored patient behavior and reported changes to nursing staff for prompt intervention.
• Used de-escalation techniques to maintain calm, safe patient settings.
• Completed safety checks and followed unit protocols and procedures.
• Responded quickly to behavioral changes and followed crisis intervention guidelines.
• Provided crisis support and de-escalation techniques for patients in emotional distress or showing aggressive behaviors.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Assisted with patient restraint and seclusion situations to maintain safe conditions for patients and medical personnel.
• Built strong rapport with patients, established trust, and supported positive relationships for healing.
• Escorted patients from unit to meals, activities, and visitation areas to support safety and security.
• Taught patients coping strategies and self-help techniques to better manage mental health symptoms.