Ruchene Wellington
Mississauga,ON
Summary
Detail-oriented and analytical professional with experience in financial services, risk analysis and customer service. Proven ability to assess risk, manage sensitive information, and deliver high-quality client service in fast-paced, high-pressure environments. Strong communicator with a proactive mindset and a track record of accuracy, compliance, and collaboration.
Overview
9
9
years of professional experience
Work History
Risk Analyst (Freelance)
Crisp Thinking Ltd (Kroll)
07.2021 - Current
- - Analyzed large datasets to identify risk, fraud, and compliance issues
- - Used proprietary tools and software to support investigative analysis
- - Prepared and submitted reports to support management decision-making
- - Ensured accuracy and adherence to internal and external guidelines
Sales and Services Representative
CWB Financial Group
12.2021 - 06.2024
- - Collaborated with internal teams to manage and grow the bank’s deposit portfolio
- - Balanced treasury holdings daily to ensure financial accuracy
- - Prepared daily, weekly, and monthly reports including large transactions and exceptions
- - Supported development and execution of targeted banking campaigns
- - Identified client needs and recommended appropriate financial solutions
- - Delivered high-level customer service to strengthen long-term client relationships
- - Engaged clients using open-ended questions and active listening techniques
Production Team Member
Breathe Medical Manufacturing
11.2020 - 06.2021
- - Performed product audits to ensure quality control standards were met
- - Monitored inventory levels and raw materials
- - Conducted preventative maintenance and cycle checks on machinery
Trainer / Team Leader
Tim Horton’s Enterprise
11.2016 - 04.2020
- - Designed and improved training programs to enhance operational efficiency
- - Trained and mentored new employees to ensure job readiness
- - Communicated performance expectations and provided coaching
- - Prepared training materials and evaluation reports
- - Led shifts and ensured operational goals were achieved
- - Managed cash and credit transactions accurately
Education
Business Administration Diploma - General Studies
Okanagan College
01.2018
High School Diploma -
Hampton School for Girls
Jamaica01.2013
Skills
- Risk Assessment & Data Analysis
- Attention to Detail & Accuracy
- Regulatory Compliance
- Client Relationship Management
- Reporting & Documentation
- Cross-functional Collaboration
- Time Management & Organization
Timeline
Sales and Services Representative
CWB Financial Group
12.2021 - 06.2024
Risk Analyst (Freelance)
Crisp Thinking Ltd (Kroll)
07.2021 - Current
Production Team Member
Breathe Medical Manufacturing
11.2020 - 06.2021
Trainer / Team Leader
Tim Horton’s Enterprise
11.2016 - 04.2020
Business Administration Diploma - General Studies
Okanagan College
High School Diploma -
Hampton School for Girls