Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruchita Shah

Redmond,WA

Summary

Agile professional with 10+ years of experience delivering complex technology, regulatory, and data-driven initiatives across Banking, Financial Services, and Risk domains. Skilled in facilitating Agile teams, managing product backlogs, and aligning delivery with business goals through Scrum and Kanban practices.

Experienced in leading cross-functional teams, driving stakeholder alignment, and translating business needs into clear, actionable roadmaps. Strong focus on team performance, value delivery, and leveraging data-driven insights to monitor project health. Proficient in both cloud and on-premise data platforms, with PMP and Scrum Master certifications supporting a balanced approach to Agile and traditional delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Scrum Master

Morgan Stanley
03.2021 - 06.2024
  • Successfully managed multiple processes simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Established program communication plans and stakeholder status updates at sprint and release levels.
  • Established effective communication among team members for enhanced collaboration and successful and timely project completion.
  • Directed the offshore testing and delivery of a Process Unity-based TPRM platform for a Global Financial Institution.
  • Built and led agile delivery pods including testers, data analysts, QA leads, and implementation engineers.
  • Developed real-time executive dashboards (JIRA) for monitoring operational metrics and issue resolution KPIs.

Business Analyst/Senior Product Owner

Morgan Stanley
03.2018 - 01.2021
  • Managed full project lifecycle delivery for a Client Money Regulatory Reporting product in a Scrum Agile environment.
  • Owned and refined product backlog, wrote and prioritized user stories, and defined acceptance criteria.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
  • Conducted workshops with compliance and operations teams to gather and refine business requirements.
  • Built operational and program-level JIRA dashboards for velocity tracking, impediment management, and risk visibility.
  • Focused on building critical features up front in order to identify constraints and technical challenges.

Business Analyst

Morgan Stanley
09.2016 - 01.2018
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Reverse engineering the EUC, drafting the specifications and merging the business logic with the golden source.
  • Liaised between offshore development teams and global business stakeholders, ensuring traceability and solution alignment.

Project Management Office (PMO) Manager

Morgan Stanley
01.2015 - 08.2016
  • Applied PMI best practices to manage multiple regulatory and derivatives programs.
  • Owned project scopes, schedules, budgets, risk logs, and RAID registers.
  • Produced regular program health reports for steering committees, senior management, and audit bodies.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Managed project budgets, resource forecasts, and cost optimization plans in collaboration with finance teams.

Endur - Developer/Technical Support Analyst

Credit Agricole Corporate and Investment Bank
07.2010 - 05.2013
  • Established and managed delivery teams in offshore centers to support banking product implementations.
  • Developed AVS scripts and maintained Sybase databases to support reporting and dash boarding needs.
  • Streamlined support processes for increased efficiency and faster issue resolution.
  • Built automation scripts and provided operational support to Middle Office teams for trade pricing and corrections.
  • Defined end-of-day (EOD) support workflows and coordinated with Back Office, Middle Office, and Risk teams for timely issue resolution.
  • Collaborated with cross-functional teams to implement solutions that enhanced system performance.

Education

Bachelor of Science - Computer Science

Visvesvaraya Technological University
Bangalore
06-2006

Skills

  • Strategic project planning and Execution
  • Risk management
  • Budgeting and forecasting
  • Cross-functional collaboration
  • Data analysis
  • Contract development
  • Business analysis

Certification

  • PMP - Project Management Professional
  • Scrum Master Accredited Certification - Scrum Alliance

Timeline

Scrum Master

Morgan Stanley
03.2021 - 06.2024

Business Analyst/Senior Product Owner

Morgan Stanley
03.2018 - 01.2021

Business Analyst

Morgan Stanley
09.2016 - 01.2018

Project Management Office (PMO) Manager

Morgan Stanley
01.2015 - 08.2016

Endur - Developer/Technical Support Analyst

Credit Agricole Corporate and Investment Bank
07.2010 - 05.2013

Bachelor of Science - Computer Science

Visvesvaraya Technological University

Similar Profiles

CREATE PROFILE