Jennifer Ruckno
Clearwater,FL
Summary
Results-driven professional with extensive experience in operational process optimization and efficiency improvements. Expertise in leveraging advanced engineering techniques to streamline workflows, significantly enhancing productivity across diverse projects. Proven track record in successful project management and adept technical problem-solving, consistently delivering innovative solutions that drive organizational success. Committed to fostering a culture of continuous improvement and operational excellence.
Overview
23
23
years of professional experience
Work History
Network Security Operations Engineer
Leidos
01.2024 - Current
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Championed a culture of continuous learning and professional development among team members, constantly seeking opportunities for growth.
- Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
- Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
- Implemented comprehensive preventative maintenance programs for critical equipment, extending its lifespan and reducing repair costs over time.
- Led the migration of legacy systems to modern platforms, ensuring minimal disruption to business operations during the transition process.
- Enhanced system performance with regular maintenance, updates, and optimization of hardware and software components.
Police Communications Dispatcher
Delaware River & Bay Authority
08.2020 - 09.2024
- Safeguarded public safety by accurately disseminating pertinent information to responding units during emergencies or criminal activities.
- Reduced errors by meticulously entering data into computer-aided dispatch systems.
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
Network Security Intern
Leidos
05.2023 - 01.2024
- Collaborated with IT team members to optimize network security, reducing the risk of unauthorized access and data breaches.
- Encrypted data and erected firewalls to protect confidential information.
- Recommend improvements in security systems and procedures.
- Evaluated third-party vendors'' security practices as part of due diligence reviews prior to entering into partnerships or contracts with external organizations.
- Implemented multi-factor authentication systems designed to safeguard sensitive company information from unauthorized access attempts more effectively.
- Supported implementation of secure cloud-based solutions, facilitating seamless collaboration between remote teams while maintaining data integrity.
- Analyzed system logs and identified suspicious activity patterns, preventing potential cyber attacks before they occurred.
Owner/Operator
Stites Garden Center
12.2015 - 12.2020
- Developed operational strategies to enhance efficiency and reduce costs.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed inventory control processes to minimize waste and optimize stock levels.
- Implemented staff training programs to improve service delivery and team performance.
- Led landscape design projects, ensuring alignment with client specifications and environmental standards.
- Managed team of horticulturists and laborers, improving workflow efficiency and productivity.
Police Dispatcher
Avalon Police Department
03.2003 - 07.2016
- Managed emergency communication systems to ensure timely response to incidents.
- Coordinated multi-agency responses during critical situations.
- Monitored radio and telephone communications, relaying vital information to first responders.
- Trained new dispatch staff on operational protocols and technology usage.
Education
Master Of Science - Cybersecurity - SCADA
Wilmington University
New Castle, DEPh.D. - Cybersecurity: Critical Infrastructure
Capitol Technology University
12-2027
Bachelor Of Science - Computer Science - Data Analytics
Wilmington University
New Castle, DE12.2023
Associate Of Science - Information Technology
Atlantic Cape Community College
Mays Landing, NJ05.2021
Skills
- Risk Assessments
- Vulnerability Assessments
- Analytical
- Microsoft Office
- Sharepoint
- PowerBI
- Tableau
- MySQL
- Python
- C
- C#
Timeline
Network Security Operations Engineer
Leidos
01.2024 - Current
Network Security Intern
Leidos
05.2023 - 01.2024
Police Communications Dispatcher
Delaware River & Bay Authority
08.2020 - 09.2024
Owner/Operator
Stites Garden Center
12.2015 - 12.2020
Police Dispatcher
Avalon Police Department
03.2003 - 07.2016
Bachelor Of Science - Computer Science - Data Analytics
Wilmington University
Associate Of Science - Information Technology
Atlantic Cape Community College
Master Of Science - Cybersecurity - SCADA
Wilmington University
Ph.D. - Cybersecurity: Critical Infrastructure
Capitol Technology University