Hi, I’m
Rudbila Kabir
Operations Assistant
Austin,TX
Summary
I’m an operations and customer service professional with experience coordinating teams, improving workflows, and maintaining high service standards. I enjoy solving problems, organizing processes, and helping both customers and coworkers succeed. With strong communication skills, attention to detail, and a passion for creating efficient, positive experiences, I’m dedicated to supporting smooth operations and delivering reliable, high-quality service.
Overview
9
years of professional experience
6
Certification
Work History
Maya HealthCare, Inc
Graphic Designer
09.2023 - 03.2024
Job overview
- Develop and maintain the company's visual identity, including logos, color schemes, and typography
- Create digital assets for websites, social media, email campaigns, and online advertising
- Design informative and educational materials such as infographics, diagrams, and charts to explain medical concepts and procedures
- Manage multiple design projects simultaneously, ensuring deadlines are met and projects are delivered on time
- Provide design support and guidance to other departments as needed
The Inspiration Co.
Assistant Manager
06.2021 - 02.2023
Job overview
- Assisted the store manager in overseeing daily store operations, including sales, customer service, inventory management, and visual merchandising
- Trained and supervised sales associates, providing guidance on sales techniques, product knowledge, and customer service skills
- Assisted in managing inventory, including receiving and organizing merchandise, conducting stock checks, and performing replenishment tasks
Walgreens
Sales Representative
06.2018 - 02.2019
Job overview
- Greeted and assisted customers in a friendly and professional manner, providing product information and resolving inquiries
- Collaborated with team members to ensure smooth store operations and provide excellent customer service
- Participated in store promotions and upselling techniques to meet sales targets
Kohls
Sales Representative
08.2015 - 06.2016
Job overview
- Assisted customers with product selection, provided information about products and promotions, and processed sales transactions
- Achieved and exceeded monthly sales targets by actively engaging with customers and utilizing upselling techniques
- Resolved customer inquiries and complaints in a timely and satisfactory manner, ensuring high customer satisfaction
Education
University of HoustonHouston, TX
Bachelor of Arts from Graphic Design
01-2024
Palm Beach State College
Associate of Arts from Graphic Design
01-2021
Skills
- Adobe Creative Suite (Illustrator, Photoshop, Indesign)
- Microsoft Office (Excel, Powerpoint, Outlook, Word)
- Collaboration
- Communication
- Critical Thinking
- Customer Service
- Sales
- Networking
- Problem-Solving
- Product Knowledge
- Time Management
- Organization
- Color Theory
- Design Principles
- Digital Illustration
- Logo Design
- Layout and Design
- Photography
Certification
Google Ads for Beginners - 2024
Foundations of UX Design - 2024
Google Start UX Design Process - 2024
UX Research - 2024
Google Wireframes and Low-Fidelity Prototype - 2024
Google High-Fidelity Designs and Prototypes in Figma - 2024
Awards And Scholarships
- President's List/Dean's List, 01/01/24, Palm Beach State College
- Dean's List, 05/01/17, Florida Atlantic University
- French National Honor Society, 05/01/15, Atlantic Community High School
- International Baccalaureate Diploma, 05/01/15, Atlantic Community High School
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
French
Limited Working
Spanish
Elementary
Timeline
Graphic Designer
Maya HealthCare, Inc
09.2023 - 03.2024
Assistant Manager
The Inspiration Co.
06.2021 - 02.2023
Sales Representative
Walgreens
06.2018 - 02.2019
Sales Representative
Kohls
08.2015 - 06.2016
University of Houston
Bachelor of Arts from Graphic Design
Palm Beach State College
Associate of Arts from Graphic Design