Experienced in business and technology leadership, successfully managing profit and loss (P&L) responsibilities and leading cross-functional teams in product management, business development, and product engineering. Expertise in overseeing enterprise digital platforms, global delivery, and data analytics solutions. Consistently delivering growth and fostering innovation by driving digital transformation, enhancing customer experience (CX), and implementing lean product management strategies for B2B customers. Proven track record of launching new products, developing and executing marketing strategies, and establishing successful business models across various industry verticals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director, Software Engineering
Anywhere LLC (World's Largest Real Estate Company)
07.2015 - Current
Directly managed 20 M USD with cost optimization of 30% with effective resource management and allocation.
Built and scaled a thriving API ecosystem, driving 120% adoption and fostering 200+ integrated partners with world-class features.
Built and Managing Confluent Kafka Platform and MongoDB platform with world class automation features to serve enterprise groups.
Conducted thorough evaluations of vendor offerings, comparing features, cost, performance, and integration capabilities to determine enterprise fitment.
Collaborated with cross-functional teams including IT, finance, legal, and procurement to streamline vendor selection and contract negotiations.
Developed and implemented a structured vendor assessment framework to standardize evaluation criteria and improve decision-making efficiency.
Performed risk analysis on vendor solutions, assessing security, regulatory compliance (GDPR, SOC 2, ISO 27001), and operational reliability.
Negotiated contracts and SLAs to ensure cost-effectiveness, service quality, and long-term strategic alignment with enterprise goals.
Managed proof-of-concept (PoC) and pilot programs, working with stakeholders to validate software capabilities before full-scale deployment.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Delivery Executive
ATOS USA (Largest Service Provider - Europe)
11.2014 - 07.2015
Executive Client & Service Delivery Management with experience in Leadership, People Management, ITSM, Managed & LifeCycle management of small, medium & large fortune 500 customers in North America including Manufacturing, Automotive & Healthcare Vertical markets with very high client satisfaction.
Established strong relationships with clients, leading to repeat business and positive reviews of 20 M incremental business in a short span of 6 months.
Responsibilities include the direct management of 50 employees worldwide, managing strategic initiatives for ATOS consulting and service delivery
Oversee a direct P&L of $20M globally, managing a manufacturing and automotive service portfolio specializes in Contact center, Cloud through AWS, and Azure
Achieved high on-time delivery rates through careful route planning and time management skills.
Additionally worked with Dell, Cisco, Genesys, and Avaya systems with special focus on Communications, Data Management and Managed Services Solutions for large Enterprise customers, including Healthcare, Financial institutions, Automotive and BPOs
Delivery Executive
IBM
01.2004 - 11.2014
Awarded “Best of IBM” for multiple years for making significant contributions for IBM’s clients
Directly lead sizable team of 20 to 500+ with TCV of 3 M to 35 M/year contract to deliver client services with very high client satisfaction.
Developed new applications with end to end execution with very high client satisfaction across multiple fortune 100 clients of IBM.
Setup Mainframe system skills competency for IBM India and lead IBM’s flagship mainframe product packing division as one of Business Area Managers (BAM).
Project Manager
Mahindra British Telecom
01.1999 - 01.2004
Served as a trusted advisor and subject matter expert on the British Telecom (BT) board, providing strategic guidance on critical telecommunications systems
Successfully managed a diverse portfolio of BT's core systems, including billing, call routing, order management, retail applications, and data warehousing solutions
Demonstrated expertise across the entire development lifecycle, encompassing design, development, and production support
Led BT's Platform Assessment and Migration Process for Legacy Subsystems program, spearheading feasibility studies and migration strategies for mainframe applications
Championed customer focus, actively resolving end-user requirements and issues through Service Review Board participation fostered knowledge transfer and mentored team members, empowering them to deliver successful projects and develop strong technical expertise
Education
Master of Technology - Electrical Engineering
Regional Engineering College
06.1999
Bachelor of Engineering - Electronics and Power
Govt. College of Engineering
06.1996
Skills
Executive Leadership & Team Management (10-100 FTE)
Built and scaled a thriving API ecosystem, driving 120% adoption and fostering 200+ integrated partners with world-class features.
Successfully operationalized and managed Enterprise Platforms for Confluent Kafka and MongoDB to drive IT modernization across enterprise.
IBM -
Managed Integration Center of Excellence to develop world class integrations for World's largest automotive company with multiple service excellence awards.
Developed/Migrated/Managed several applications for Fortune 100 clients in automotive, telecom, healthcare domain.
Certification
Project Management Professional (PMP)
Certified Software Quality Analyst (CSQA)
Certified Senior Project Manager
Certified Scrum Master
Timeline
Director, Software Engineering
Anywhere LLC (World's Largest Real Estate Company)
07.2015 - Current
Delivery Executive
ATOS USA (Largest Service Provider - Europe)
11.2014 - 07.2015
Delivery Executive
IBM
01.2004 - 11.2014
Project Manager
Mahindra British Telecom
01.1999 - 01.2004
Master of Technology - Electrical Engineering
Regional Engineering College
Bachelor of Engineering - Electronics and Power
Govt. College of Engineering
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