Rudy Arias
International Shipping Representative
Phoenix,AZ
Summary
Experienced logistics and operations specialist with a strong background in international shipping, e-commerce, and customer-focused services. Demonstrated track record of efficiently streamlining transportation workflows, optimizing cross-border logistics, and surpassing sales targets. Skilled in training and leading high-performing teams to achieve operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
International Shipping Representative
U-Haul Headquarters
07.2023 - 05.2025
- Coordinated international shipment of customer household goods between the U.S., Canada, and various global destinations.
- Verified and ensured the accuracy of all customs and shipping documentation.
- Managed competitive bidding processes with freight companies to secure cost-effective shipping rates.
- Served as primary liaison between customers, carriers, and internal departments to ensure smooth communication and timely deliveries.
- Resolved shipping issues and delays with a focus on customer satisfaction and operational efficiency.
Samples Lead
Forms + Surfaces
08.2022 - 05.2023
- Led training and mentoring of new team members to ensure alignment with safety protocols and quality standards.
- Cross-trained across multiple production stations to meet fluctuating demand and maximize output.
- Resolved production and logistics issues proactively to minimize delays and material waste.
- Maintained communication with carriers for efficient scheduling, special deliveries, and resolving discrepancies.
- Provided real-time updates to accounting and shipping teams for seamless documentation and reporting.
E-Commerce Specialist / Team Lead
DMD Systems Recovery
08.2021 - 08.2022
- Drove over $80K in monthly revenue through optimized listings, targeted promotions, and enhanced customer support.
- Created, managed, and marketed inventory across major online platforms.
- Monitored retail trends using Excel-based data analysis to adjust pricing and product positioning.
- Trained junior staff and implemented standard operating procedures to improve consistency and efficiency.
Insurance Agent
CSAA Insurance Group
01.2015 - 08.2021
- Delivered personalized insurance solutions, consistently upselling policies to meet long-term customer needs.
- Interpreted policy details for clients and provided clear guidance through auto and home claims processes.
- Maintained high customer satisfaction in fast-paced, high-volume environment.
- Complied with Arizona Department of Insurance regulations while handling sensitive financial information.
Education
High School Diploma - undefined
La Joya Community High School
Avondale, AZSkills
International Shipping & Logistics
Certification
Arizona Insurance License, 17723657, Arizona Department of Insurance and Financial Institutions, 01/01/15
Timeline
International Shipping Representative
U-Haul Headquarters
07.2023 - 05.2025
Samples Lead
Forms + Surfaces
08.2022 - 05.2023
E-Commerce Specialist / Team Lead
DMD Systems Recovery
08.2021 - 08.2022
Insurance Agent
CSAA Insurance Group
01.2015 - 08.2021
High School Diploma - undefined
La Joya Community High School
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