Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rudy Arocha

Austin

Summary

Seasoned hub supervisor with a proven track record at United Parcel Service, driving operational excellence and achieving 100% audit compliance. Skilled in data analysis and employee development, I enhance productivity and service delivery through strategic oversight and effective training. Committed to continuous improvement and regulatory compliance to achieve operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hub Supervisor

United Parcel Sevice
Austin
09.2021 - Current
  • Manages three supervisors and 46 hourly employees to optimize operational efficiency.
  • Achieved 100% audit score for LLAR compliance through effective oversight.
  • Analyzed daily reports to pinpoint improvement opportunities and enhance production levels.
  • Oversaw Outbound, Small Sort, LLAR operation, and ODC to ensure seamless operations.
  • Drove service elements to attain best-in-class status for Central Zone.
  • Developed strategies that elevated customer service levels and promoted operational excellence.

Front Line Supervisor

United Parcel Service
Austin
11.2018 - 09.2021
  • Managed outbound hourly employees to enhance service delivery efficiency.
  • Executed lead supervisor responsibilities, including staffing and establishing daily operational processes.
  • Boosted Cube utilization and loader production through effective resource management.
  • Trained employees on job methods and safety protocols to ensure compliance and performance standards.

Education

Associate of Arts -

Austin Community College
Austin, TX

Skills

  • Certified hub supervisor
  • LLAR ASC certification
  • Methods training
  • Employee development
  • Problem solving
  • Productivity improvement
  • Regulatory compliance
  • Data analysis

Accomplishments

  • Recognized as a Strong performer for 2020, 2021, 2022, 2024
  • Recognized as an Exceptional performer for 2019
  • Recieved Best in Class for Central Zone for 2024
  • Scored a 100% on the LLAR audit for 2024

Certification

  • Lock Out certified
  • Fork lift certified
  • STA certified

Timeline

Hub Supervisor

United Parcel Sevice
09.2021 - Current

Front Line Supervisor

United Parcel Service
11.2018 - 09.2021

Associate of Arts -

Austin Community College

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