Rudy Baptista
Roseville,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
Work History
OWNER/LIFE CHANGER
LIFE CHANGER TRAINING INSTITUTE
03.2010 - Current
- Train Entrepreneurs and Athletes to better themselves in all aspects of their Wellness.
- Maximized performance by monitoring daily activities and mentoring team members
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Identify areas of improvement and make necessary adjustments.
- Change Lives by meeting clients where they are at and helping them put themselves first.
GM
UFC GYM
06.2022 - 05.2023
- Collaborated with cross-functional teams to develop innovative solutions.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased Membership by 285 Members in 11 months
Sales Associate
NATURAL ROCK FORMATIONS
09.2000 - 07.2002
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Worked closely with Pool companies, Architects, Builders, General Contractors, Designers, and artists on large projects.
- Worked on Projects like Gettys Museum, Foster Farms owners, Charles Schwab, Mondovi Center.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
FITNESS MANAGER
24 Hour Fitness
03.1996 - 09.2000
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Increased Percentage of Goal from 55% to 110% of goal 1st year.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Top Fitness Manager, 1st in Company to complete MAMS training.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work
Education
Associate of Arts - Sports Management
Sierra College
Rocklin, CA1997
High School Diploma -
Calaveras High School
San Andreas, CA06.1995
Skills
- Business Management
- KPI Management
- Employee Development
- Consulting
- Project Estimating
- Project Management
- Negotiation
Partnership Development
Timeline
GM
UFC GYM
06.2022 - 05.2023
OWNER/LIFE CHANGER
LIFE CHANGER TRAINING INSTITUTE
03.2010 - Current
Sales Associate
NATURAL ROCK FORMATIONS
09.2000 - 07.2002
FITNESS MANAGER
24 Hour Fitness
03.1996 - 09.2000
Associate of Arts - Sports Management
Sierra College
High School Diploma -
Calaveras High School
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