Rudy Gallardo
Summary
Over 20 years of plumbing experience. Organized and dependable with successful history of managing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior Service Technician
Thompson Family Plumbing
09.2022 - 02.2024
- Mainly responsible for service calls, professionally installed water heaters, tankless heaters, gas pipes, PEX piping, copper piping, drain cleaning, brush cleaning and sewer lines.
- Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
- Consistently met or exceeded performance goals set by management, earning recognition as a top-performing Senior Plumber within the company.
- Increased revenue growth by identifying upselling opportunities while meeting client needs for additional services or upgrades.
- Improved client satisfaction by efficiently diagnosing and resolving complex plumbing issues in residential and commercial settings.
- Certified Nexstar sewer sales and Nexstar sales
Plumbing Supervisor
My Plumber
09.2015 - 07.2022
- Responsible for assisting in drain cleaning, water heaters, tankless heaters, gas piping, copper piping, PEX piping
- Inspected sewers and piping systems to assess quality and condition.
- Provided feedback to workers on job performance and safety procedures.
- Managed and supervised a team of 6 plumbers, ensuring adherence to safety regulations and work standards.
- Certified in Nexstar sewer sales and Nexstar sales.
Timeline
Senior Service Technician
Thompson Family Plumbing
09.2022 - 02.2024
Plumbing Supervisor
My Plumber
09.2015 - 07.2022
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