Rudy Gandara
Summary
Passionate professional with a decade in the performing arts and live events industry. Proven ability to enhance event production through remote programming support and quality assurance. Works well in deadline driven roles. Skilled in audio production and client support, quickly adapting to new technologies to ensure optimal performance.
Overview
10
10
years of professional experience
Work History
Event Programmer
Ticketmaster
01.2024 - Current
- Delivered remote programming support to international venues, enhancing event execution
- Conducted quality assurance reviews on programs and live events, ensuring optimal performance
- Guided clients through ticketing processes, facilitating seamless event access
- Programs live events by operating Salesforce, EMT, TM1, & TM Host
Patient Services Representative
Equip Health
01.2022 - 06.2023
- Acted as primary liaison for families navigating pediatric treatment options
- Informed families about available medical services
- Scheduled appointments and managed patient records efficiently.
- Organized and maintained patient records by updating personal and financial information.
Peer Mentor
Equip Health
03.2021 - 01.2022
- Facilitated peer support sessions, helping individuals navigate mental health challenges and fostering a supportive environment.
- Provided guidance on coping strategies and decision-making processes
- Collaborated with telehealth clinicians to implement treatment plans
- Maintained comprehensive records of mentee interactions, tracking notes and progress to inform ongoing support strategies.
Production Assistant
San Diego Youth Symphony
09.2021 - 11.2021
- Assisted with setup and teardown of events and rehearsals for youth orchestras
- Organized music scores and materials for rehearsals and performances.
- Facilitated communication among staff, musicians, and parents regarding schedules. between staff, musicians, and parents regarding schedules.
Event Programmer
San Diego Theatres
05.2019 - 08.2020
- Programmed live events by operating TM1, TM Host, and Archtics
- Coordinated with sales teams to optimize event pre-sale and on-sale processes
- Maintained database of event information and finances to support event planning and management
- Delivered financial audit reports to event promoters, ensuring transparency and compliance
Box Office Ticket Agent
House of Blues San Diego (Live Nation)
02.2018 - 04.2019
- Operated Ticketmaster Host to assist with ticket purchases
- Provided information to guests concerning live events and artists
- Checked guest credentials at entry points to ensure compliance with event policies.
Box Office Ticket Agent
San Diego Theatres
05.2016 - 04.2019
- Processed ticket transactions using point-of-sale systems to ensure timely service.
- Assisted theatre patrons with inquiries and issues during events to enhance their experience
- Supported patrons at live performances and provided effective telephone assistance
Education
Bachelor of Science - TV, Film, & Media Studies
San Diego State University
San Diego, CACertificate of Achievement - Recording Arts & Technology
Southwestern College
Chula Vista, CASkills
- Editing
- Database management
- Pro Tools
- Ableton
- Microsoft Office
- Audio production
- Live event production
- Salesforce
- Digital audio workstations
- Data analysis
- ADR editing
- Quality assurance
- Client support
- Team collaboration
Performing Arts & Entertainment INTERNSHIPS
- San Diego Repertory Theatre - Dramaturgy Intern Script Reader (2016-2019)
- Topshelf Records - Administrative Intern (2016)
- Moxie Theatre - Dramaturg (2016)
- Alternative Press Magazine - Music Marketing Assistant (2014-2015)
Timeline
Event Programmer
Ticketmaster
01.2024 - Current
Patient Services Representative
Equip Health
01.2022 - 06.2023
Production Assistant
San Diego Youth Symphony
09.2021 - 11.2021
Peer Mentor
Equip Health
03.2021 - 01.2022
Event Programmer
San Diego Theatres
05.2019 - 08.2020
Box Office Ticket Agent
House of Blues San Diego (Live Nation)
02.2018 - 04.2019
Box Office Ticket Agent
San Diego Theatres
05.2016 - 04.2019
Bachelor of Science - TV, Film, & Media Studies
San Diego State University
Certificate of Achievement - Recording Arts & Technology
Southwestern College