Rudy Madrid
Bayard,NM
Summary
Dynamic professional with a proven track record in patient care and team leadership. Skilled in problem-solving and emotional support. Excel in high-pressure environments, ensuring both client satisfaction and efficient team management. Certified in first aid and CPR. Committed to providing exceptional support. Experienced in communications and computer work.
Overview
5
5
years of professional experience
Work History
Direct Support Professional Caregiver
An Open Door
01.2023 - Current
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Associate Manager
Sonic
10.2019 - Current
- Remedied issues and conflicts among workers using negotiation and active listening.
- Mentored and supported multiple department employees to create strong workplace culture.
- Oversaw training and onboarding process for all newly hired employees within Sonic.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Dispatcher
US Forest Service
05.2023 - 09.2023
- Planned, organized, and managed work to accomplish consistent work within organizational standards.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Maintained updated and detailed records of calls in physical and electronic database.
- Acquainted with iRoc and the ordering process.
- Proficient in answering phones and relaying messages.
- Qualified EDRC
- Open task book for EDSD
Radio Operator
US Forest Service
06.2021 - 07.2023
- Maintained accurate documentation of messages transmitted and received.
- Passed along phone messages and maintained records.
- Knowledge of radios- How they work and how to clone.
- Developed strong communication and organizational skills through working on group projects.
- Knowledge in phonetic alphabet and chain of command.
- Qualified RADO
Cache Support
US Forest Service
05.2022 - 06.2022
- Packs tools, materials and equipment using a wide variety of standard packing methods and techniques that include items of a large, heavy or fragile nature.
- Collates, assembles, inventories, and build kits from individual components according to National Fire Equipment System (NFES) standards.
Education
High School Diploma -
Cobre High School
Bayard, NM05-2019
Skills
- Activity planning
- Physical assistance
- Patient care
- Emotional support
- First aid and CPR
- Adaptive equipment use
- Time management
- Problem-solving
- Computer use
- Cache equipment and tool knowledge
- Phone calls
Timeline
Dispatcher
US Forest Service
05.2023 - 09.2023
Direct Support Professional Caregiver
An Open Door
01.2023 - Current
Cache Support
US Forest Service
05.2022 - 06.2022
Radio Operator
US Forest Service
06.2021 - 07.2023
Associate Manager
Sonic
10.2019 - Current
High School Diploma -
Cobre High School
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