Rudy Perez
Weiser
Summary
Dynamic Store Manager with proven expertise in customer service and team leadership. Skilled in problem-solving and store operations, dedicated to enhancing team performance and customer experiences.
Overview
6
6
years of professional experience
Work History
Store Manager
Hotbox Farms LLC
Ontario, OR
09.2022 - Current
- Led daily store operations, ensuring adherence to company standards and policies.
- Developed training programs for new staff, enhancing team performance and customer service quality.
- Analyzed sales data to identify trends and drive inventory management decisions.
- Implemented visual merchandising strategies, increasing product visibility and customer engagement.
- Coordinated promotional events, boosting foot traffic and sales during peak periods.
- Monitored staff performance, providing constructive feedback to improve efficiency and morale.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
Budtender
Hotbox Farms LLC
Ontario, OR
09.2020 - 09.2022
- Educated customers on product offerings and effects, enhancing overall shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained compliance with state regulations regarding cannabis sales and distribution processes.
- Trained new staff on operational procedures and product knowledge, fostering team competency.
Education
Computer Science
College of Western Idaho
Nampa, ID05-2028
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Cash management
- Shift scheduling
- Recruiting and hiring
- Policies and procedures
- Performance reviews
Timeline
Store Manager
Hotbox Farms LLC
09.2022 - Current
Budtender
Hotbox Farms LLC
09.2020 - 09.2022
Computer Science
College of Western Idaho