Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Relationship Manager
Fidelity Investments
San Diego, CA
10.2023 - 10.2025
Developed and maintained 400+ strong relationships with high-net-worth clients, guiding them through the financial planning process.
Conducted regular client meetings to assess progress, discuss growth opportunities, and address any concerns.
Collaborated effectively with colleagues and leadership, demonstrating a commitment to client satisfaction, which resulted in approximately 90% client satisfaction per quarter.
Prepared detailed reports on financial status of clients' investments.
Utilized financial software for forecasting future asset projections to drive desired outcomes.
Provided ongoing support throughout the sales cycle by tracking inquiries, resolving issues, and following up on requests on time.
Sales Consultant
AT&T
San Diego, CA
09.2019 - 05.2023
Consistently exceeded sales goals by leveraging solution-selling techniques and exceptional customer relationship management.
Analyzed customer needs to match products and services, improving satisfaction and retention.
Resolved disputes through active listening and problem-solving, achieving 90–100% customer satisfaction.
Earned the “Business Expert” title for three consecutive years.
Sales Lead Generator
Mauzy Heating, Air & Solar
San Diego, CA
08.2018 - 09.2019
Generated and qualified leads through residential visits and cold calls, boosting installations and revenue.
Entered and maintained detailed client data, ensuring accuracy and follow-up effectiveness.
Education
Bachelor of Science (B.S.) - Financial Services
San Diego State University
San Diego, CA
05.2023
Associate of Science (A.S.) - Business Administration
San Diego Mesa College
San Diego, CA
06.2021
Skills
Financial planning and relationship management
Sales strategy and customer engagement
Microsoft Office Suite proficiency
Strong communication and interpersonal skills
Adaptable, detail-oriented, and results-driven
Certification
Series 7 - General Securities Representative, issued by FINRA (Active)
Timeline
Relationship Manager
Fidelity Investments
10.2023 - 10.2025
Sales Consultant
AT&T
09.2019 - 05.2023
Sales Lead Generator
Mauzy Heating, Air & Solar
08.2018 - 09.2019
Bachelor of Science (B.S.) - Financial Services
San Diego State University
Associate of Science (A.S.) - Business Administration