Rudy J. Rosales
Colton,CA
Summary
Dynamic professional with a proven track record at Metro by T-Mobile, excelling in customer engagement and communication. Demonstrated attention to detail and organizational skills led to significantly improved customer satisfaction ratings. Experienced in commercial driving and adept at problem-solving, ensuring timely and safe deliveries in diverse conditions.
Overview
10
10
years of professional experience
Work History
Stower/Picker/Packer/ICQA
Amazon Fulfillment Center
04.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Amazon Delivery Driver
Kool Runnings LLC
04.2020 - 04.2023
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Store Manager
Metro by T-Mobile
02.2015 - 04.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Colton High School
Colton, CA05-2011
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stower/Picker/Packer/ICQA
Amazon Fulfillment Center
04.2023 - Current
Amazon Delivery Driver
Kool Runnings LLC
04.2020 - 04.2023
Store Manager
Metro by T-Mobile
02.2015 - 04.2020
High School Diploma -
Colton High School
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