Rudy Michael Trejo
Casa Grande,AZ
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Trejo Tile and In N Out Burger, showcasing expertise in tile installation and team leadership. Mastered materials management and employee motivation, significantly improving project completion rates and team performance.
Overview
16
16
years of professional experience
Work History
Tile Setter Helper
Trejo Tile
02.2008 - Current
- Increased customer satisfaction by maintaining a clean and organized workspace during projects.
- Finalized installations with sealing agents and smooth lines of caulk.
- Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
- Reduced waste and saved costs by carefully handling delicate materials such as ceramic, glass, and stone tiles.
- Improved tile setting efficiency by assisting in the preparation of work areas and materials.
- Enhanced project completion rates by providing support to the lead Tile Setter with various tasks.
Manager
In N Out Burger
05.2011 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associates of Business - Business
Central Arizona College
Coolidge, AZ05.2012
Skills
- Grout application
- Adhesive Application
- Materials Management
- Measuring skills
- Tile cutting
- Worksite safety
- Hand tool operation
- Power tool proficiency
- Site cleanup
- Tile Installation
- Layout planning
Timeline
Manager
In N Out Burger
05.2011 - 07.2021
Tile Setter Helper
Trejo Tile
02.2008 - Current
Associates of Business - Business
Central Arizona College
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