Operations Management. Key operations management position emphasizing my skills in human resources and security administration leadership.
Overview
27
27
years of professional experience
Work History
Appraisal Review Board Member
Rockwall County Appraisal District
Rockwall, TX
05.2020 - Current
Help mediate property owner protests, taxing unit challenges, correcting clerical errors in the appraisal records and the appraisal rolls and acting on motions to correct appraisal rolls. Help to determine whether an exemption or a partial exemption is improperly granted or determine whether land is improperly granted appraisal for agricultural and timberland as provided by the Tax Code.
Developed and implemented policies to ensure compliance with industry regulations.
Conducted regular board meetings and prepared meeting agendas.
Facilitated communication between board members during decision-making processes.
Ensured that all legal requirements were met according to local laws and regulations.
Provided guidance on ethical considerations related to business decisions or activities.
Attended board meetings and reviewed meeting agendas.
Executive Team Leader - Assets Protection
Target Stores
Dallas, TX
03.2003 - 07.2018
Managed security office, including store and retail sales management.
Build and lead a safe and secure culture, focused on physical security, including key and alarm-protected areas, incident prevention, and incident response, by influencing store team members.
Lead shortage awareness culture and reduce shortage, preventive theft culture based on theft activity and shortage results, and execute reporting analysis and intelligence to respond to internal and external theft trends.
Lead the execution of safety programs and best practices to reduce team member and guest incidents and injuries.
Partnered with store and district leadership, and built partnerships with local Law Enforcement and Emergency Management Agencies by representing and encouraging store team participation in community events.
Provided leadership, direction and guidance to a team of up to twenty assets protection associates.
Developed and implemented strategies to reduce shrinkage, improve customer service and increase sales.
Conducted regular reviews with individual employees, providing timely feedback on performance.
Maintained security standards in compliance with company policies and local laws.
Executive Team Leader - Human Resources
Target Stores
Dallas, TX
07.1998 - 02.2003
Managed security office, including store and retail sales management.
Build and lead a safe and secure culture, focused on physical security including key and alarm protected areas, incident prevention and incident response by influencing store team members.
Lead shortage awareness culture and reduce shortage, preventive theft culture based on theft activity and shortage results, and execute reporting analysis and intelligence to respond to internal and external theft trends.
Lead the execution of safety programs and best practices to reduce team member and guest incidents and injuries.
Partnered with store and district leadership, and built partnerships with local Law Enforcement and Emergency Management Agencies by representing and encouraging store team participation in community events.
Identified and recruited qualified staff to fill open positions.
Developed and implemented effective onboarding processes for new employees.
Managed employee relations issues, including performance management and disciplinary action as necessary.
Conducted exit interviews with departing employees to identify areas of improvement.
Created and maintained accurate records of all personnel-related data in accordance with legal requirements.
Provided guidance and support to managers regarding HR policies, procedures, and practices.
Assisted in the development of compensation plans, benefits programs, salary administration systems, training and development initiatives.
Staffing Specialist
StaffMark/Ingersoll Rand
Garland, TX
05.1998 - 07.1998
Managed personnel office, including store and retail sales management.
Responsible for recruiting, hiring, orientation, and training.
Payroll processing, benefit administration, community relations, and employee safety/risk management programs.
Developed and implemented recruitment strategies to attract qualified job applicants.
Organized, coordinated, and monitored staffing activities to ensure compliance with established policies and procedures.
National Business Manager
Horizon Hospice Care, Inc.
Dallas, TX
07.1997 - 03.1998
Managed staffing office, including job orders, daily and weekly statistical reports, and bookkeeping office processes
Responsable for industrial and clerical staffing, applicant screening and testing, new employee orientation, employment data entry, and other standards related to hiring permanent and temporary personnel.
Responsable Human Resource Generalist
U. S. Marine Corps
Managed and supervised numerous personnel offices and operations branches, ranging from 3 to 32 clerks. Also worked at a variety of staff levels, from executive protocol to training and education.
Assisted in the preparation of monthly financial reports, including budget analysis and forecasting.
Developed and implemented a training program for new employees to ensure effective onboarding and productivity.
Education
M.D. - Public Administration
Webster University
St Louis, MO
05-1997
Bachelor of Science - Health Administration
Southern Illinois University
Carbondale, IL
08-1996
Some College (No Degree) - Pre-Medicine
University of Illinois At Chicago
Chicago, IL
Skills
Quick Learner
Impeccable organizational skills
Teamwork
Office Management
Conduct general business practices
Budgeting
Finance
Communicate leadership skills
Team building techniques
Knowledge of local, state, and federal regulations
Employee and Labor Relations
Support all branch human resource function
Employee relations issues
Recruiting
Staffing
Provide career counseling
Administrative/Supervision
Supervise personnel office
Collaboration and Teamwork
Conflict resolution techniques
Security systems knowledge
Loss prevention strategies
Security management
Surveillance systems
Team Training
Incident Reporting
Timeline
Appraisal Review Board Member
Rockwall County Appraisal District
05.2020 - Current
Executive Team Leader - Assets Protection
Target Stores
03.2003 - 07.2018
Executive Team Leader - Human Resources
Target Stores
07.1998 - 02.2003
Staffing Specialist
StaffMark/Ingersoll Rand
05.1998 - 07.1998
National Business Manager
Horizon Hospice Care, Inc.
07.1997 - 03.1998
Responsable Human Resource Generalist
U. S. Marine Corps
M.D. - Public Administration
Webster University
Bachelor of Science - Health Administration
Southern Illinois University
Some College (No Degree) - Pre-Medicine
University of Illinois At Chicago
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