Rufus Manuel
Sun Prairie,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Operator Technician
University Of Wisconsin
01.2023 - Current
- Performed tests and recorded information accurately to assist with boiler efficiency.
- Reviewed and complied to policies of the plant. Knowledge of safety guidelines in facility and with machine equipment.
- Work swing shifts, being able to adjust to companies schedule.
- Operated technical and mechanical equipment and adjusted machine settings according to work tasks.
- Assisted with equipment startups and machine installation tasks.
- Performed inspections and routine maintenance on equipment.
Owner/Operator
Maid In Madison
09.2018 - 09.2022
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Implemented daily, weekly and monthly cleaning routines for staff to follow
- Maintained required records of work hours, budgets and payrolls.
Supervisor
Costco
08.2013 - 07.2018
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Juvenile Counselor Internship
Neighborhood Intervention Program
03.2010 - 03.2011
- Assisted in the development and implementation of policies, procedures, and programs to improve overall facility operations and effectiveness.
- Assisted in the rehabilitation of juvenile offenders by facilitating group therapy sessions and teaching life skills.
- Supported educational goals by developing individualized learning plans in collaboration with school staff.
- Established trust-building relationships with clients through empathetic listening, open communication, and genuine concern for their wellbeing.
Education
Bachelor of Science - Homeland Security And Public Safety
Herzing University
Madison08.2011
Skills
- Child Welfare Knowledge
- Family engagement
- Multicultural Competence
- Educational Support
- Parenting Skills Training
- Gang Intervention
Timeline
Operator Technician
University Of Wisconsin
01.2023 - Current
Owner/Operator
Maid In Madison
09.2018 - 09.2022
Supervisor
Costco
08.2013 - 07.2018
Juvenile Counselor Internship
Neighborhood Intervention Program
03.2010 - 03.2011
Bachelor of Science - Homeland Security And Public Safety
Herzing University
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