Ruger Law
Morgantown
Summary
Self-motivated professional with experience in fast-paced environments. Known for effective teamwork, cleanliness, and customer service, consistently enhancing the customer experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Gas Station Attendant
Sams Club
Granville, WV
08.2024 - Current
- Operated fuel dispensers and ensured compliance with safety protocols.
- Assisted customers with inquiries, promoting loyalty and positive experiences.
- Maintained cleanliness of fuel station, enhancing customer satisfaction and safety.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Monitored inventory levels, ensuring timely restocking of fuel and convenience items.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints effectively, maintaining high service quality standards.
- Maintained clean and orderly work station.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
Baker
First Floor Baking
Williamstown, WV
08.2021 - 05.2023
- Prepared a variety of baked goods following established recipes and procedures.
- Operated industrial baking equipment, ensuring optimal performance and safety standards.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management, tracking ingredient usage and reordering supplies as needed.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Education
No Degree - Pharmacy
West Virgina University
Morgantown, WV05-2030
High School Diploma -
Williamstown High School
Williamstown, WV05-2023
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Problem-solving
- Fuel safety
- Patience and empathy
- Cleanliness and hygiene
- Adaptability and resilience
- Self-motivation and initiative
Timeline
Gas Station Attendant
Sams Club
08.2024 - Current
Baker
First Floor Baking
08.2021 - 05.2023
No Degree - Pharmacy
West Virgina University
High School Diploma -
Williamstown High School