Two years experienced candidate in the restaurant industry with a proven track record of driving sales growth and customer acquisition. Skilled in strategic planning, customer relationship management and market analysis.
Overview
4
4
years of professional experience
Work History
Business Development Specialist
Fantuan Delivery
Houston, TX
11.2024 - Current
Developed strategic partnerships with local restaurants to expand delivery network.
Analyzed market trends to identify new business opportunities for service enhancement.
Created presentations for prospective clients that showcased company capabilities and expertise.
Analyzed customer feedback to improve product offerings, pricing strategies, and marketing plans.
Partnered with team members in other business functions to establish best possible solutions.
Sales Manager
Chowbus
03.2024 - 11.2024
Consistently achieved sales targets for three consecutive months, driving growth in a competitive market.
Successfully secured contracts with 9 new restaurants, contributing to the company’s expansion and increasing market share.
Demonstrated strong negotiation and communication skills, fostering long-term relationships with clients.
Collaborated with internal teams to ensure seamless onboarding and implementation of solutions for new customers.
Business Development Specialist
Hungry Panda
05.2023 - 02.2024
Reestablished and maintained relationships with local merchants, assisting them in resolving issues such as equipment damage and incorrect menu pricing. Successfully renegotiated contracts with 5 clients accounts that had previously terminated.
Researched the local restaurant market and identified potential new clients, resulting in the successful signing of 36 restaurants within 6 months.
Planned and implemented a back-to-school bubble tea promotion, increasing the platform's new user count by 33%.
Conducted regular visits to merchants to ensure satisfaction and service quality, proactively identifying areas for improvement and implementing necessary changes.
Through targeted strategies and market analysis, helped the platform increase sales in the region from 40 orders per day to 80 orders per day.
Effectively managed merchant materials, applying for and replacing them as needed to support business requirements.
Market Research Analyst Intern
URBANIS LLC
10.2021 - 12.2022
Review business models of potential clients in order to determine opportunities for a successful relationship.
Communicate via phone, email, or social media with personnel found during research.
Make social media content.
Education
Master of Science - Information Science
STATE UNIVERSITY OF NEW YORK Albany, NY
Albany, NY
05-2023
Bachelor of Science - Computer Science
XIJING UNIVERSITY
Xi'an Shannxi
06-2016
Skills
Full professional proficiency in Chinese language, including the ability to speak and read the language fluently and accurately
Cross-cultural communication and Interpersonal skill
Strong organizational and project management skills