Results-driven Program Management professional with an MBA in Healthcare Management and a strong background in operations, process improvement, and strategic planning. Experienced in leading cross-functional teams, optimizing workflows, and improving efficiency across healthcare, transportation, retail, and corporate environments. Supported executives at General Electric, Bristol Myers Squibb, and Gillespie Advertisement, gaining expertise in project coordination, stakeholder management, and business operations. Skilled in financial oversight, regulatory compliance, and using data analysis tools like Microsoft Office and Tableau to support informed decision-making. Currently pursuing PMP certification to further enhance project management expertise. Passionate about applying business and healthcare knowledge to drive efficiency, improve processes, and support organizational growth.
• Clinical & Administrative Expertise: Assisted with patient care, performed lab requests, managed referrals, and ensured accurate medical documentation for both internal medicine and pediatric practices.
• Office Management & Insurance Processing: Handled third-party and Medicaid insurance claims, managed patient scheduling, processed billing, and maintained efficient practice operations.