Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rujuta Bhatt

Rujuta Bhatt

PHILADELPHIA,PA

Summary

Results-driven Program Management professional with an MBA in Healthcare Management and a strong background in operations, process improvement, and strategic planning. Experienced in leading cross-functional teams, optimizing workflows, and improving efficiency across healthcare, transportation, retail, and corporate environments. Supported executives at General Electric, Bristol Myers Squibb, and Gillespie Advertisement, gaining expertise in project coordination, stakeholder management, and business operations. Skilled in financial oversight, regulatory compliance, and using data analysis tools like Microsoft Office and Tableau to support informed decision-making. Currently pursuing PMP certification to further enhance project management expertise. Passionate about applying business and healthcare knowledge to drive efficiency, improve processes, and support organizational growth.

Overview

18
18
years of professional experience

Work History

Analyst II

Philadelphia Parking Authority
02.2005 - 01.2015
  • Collaborated with cross-functional teams to identify process improvements, boosting efficiency and collaboration through clear communication of complex findings via reports and visualizations.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
  • Optimized data analysis by implementing automation tools, improving efficiency and report accuracy through regular audits. Delivered insightful reports with key findings and actionable recommendations.
  • Supported budgeting processes by providing accurate forecasts and timely variance analyses.

Manager

Dunkin Donuts
01.2003 - 02.2005
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed inventory to optimize stock levels, reduce waste, and implemented quality control procedures that improved product quality and reduced customer complaints.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated and improved employee performance,by providing constructive feedback to enhance skills, and optimized staffing by creating schedules and managing call-outs during peak periods.
  • Reduced waste and aligned department efforts with sales and profit targets by managing budgets, optimizing resource allocation, and implementing revenue development strategies. Trained staff in equipment maintenance and skill-building exercises to enhance productivity and profitability.

Medical Assistant

Lawrenceville Pediatrics/Dr.Abary & Associates
12.1996 - 12.2002

• Clinical & Administrative Expertise: Assisted with patient care, performed lab requests, managed referrals, and ensured accurate medical documentation for both internal medicine and pediatric practices.
• Office Management & Insurance Processing: Handled third-party and Medicaid insurance claims, managed patient scheduling, processed billing, and maintained efficient practice operations.

Executive Assistant

Accountemps & Manpower Agency
09.1997 - 12.2001
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Education

Associate of Science - Certified Medical Assistant

Omega Institute
7050 Route 38 East Pennsauken NJ 08109
12-2023

Bachelor of Science - Biological Sciences

Rowan University
201 Mullica Hill Road Glassboro NJ 08028
12-2015

No Degree - Licensed Real Estate Agent in State of NJ

New Jersey Real Estate School
Cherry Hill NJ
06-2008

MBA - Health Care Management

Excelsior College
Albany, NY
03-2024

Skills

  • Microsoft office
  • Analytical thinking
  • MS Excel
  • Time management
  • Team collaboration and leadership
  • Documentation and reporting
  • Project management
  • Information gathering
  • Data research and validation
  • Tableau software
  • Market research
  • KPI analysis

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Elementary
Marathi
Elementary

Timeline

Analyst II

Philadelphia Parking Authority
02.2005 - 01.2015

Manager

Dunkin Donuts
01.2003 - 02.2005

Executive Assistant

Accountemps & Manpower Agency
09.1997 - 12.2001

Medical Assistant

Lawrenceville Pediatrics/Dr.Abary & Associates
12.1996 - 12.2002

Associate of Science - Certified Medical Assistant

Omega Institute

Bachelor of Science - Biological Sciences

Rowan University

No Degree - Licensed Real Estate Agent in State of NJ

New Jersey Real Estate School

MBA - Health Care Management

Excelsior College
Rujuta Bhatt