- Cooking
- Blogging/Vlogging
- Baking
- I like working with my hands and fixing things
- Swimming
- Reading
- Gym Workouts
- Hiking
Rukevwe Otojareri
Maryland,MD
Summary
Dynamic Medical Assistant with extensive experience at Bronson Methodist Hospital, excelling in patient care coordination and clinical documentation. Proven ability to enhance clinic efficiency through effective patient scheduling and compassionate communication. Skilled in phlebotomy and maintaining HIPAA compliance, fostering trust and satisfaction among patients.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Bronson Methodist Hospital
05.2024 - 07.2024
- Assisted with patient check-in and scheduling procedures to enhance clinic efficiency.
- Prepared examination rooms and ensured cleanliness to support patient care standards.
- Collected and documented patient vital signs accurately for medical records.
- Supported healthcare providers during examinations by providing necessary instruments and supplies.
- Educated patients on medication usage and follow-up care instructions for improved health outcomes.
- Managed inventory of medical supplies, ensuring availability for daily operations.
- Coordinated communication between patients and healthcare teams to facilitate seamless care delivery.
- Maintained electronic health records with precision, contributing to overall data integrity in the system.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Improved clinical workflow with introduction of electronic health records system.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Increased efficiency in office by implementing digital filing system for patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assistant
Happy's NGO
02.2017 - 02.2018
- Supported program coordination by organizing community events and volunteer activities.
- Assisted in developing educational materials for outreach programs and workshops.
- Maintained accurate records of participant engagement and feedback for program evaluation.
- Collaborated with team members to streamline communication and improve project timelines.
- Provided logistical support for fundraising initiatives, enhancing donor relationships and outreach efforts.
- Conducted research on local needs to inform program development and strategic planning.
- Facilitated training sessions for new volunteers, promoting effective onboarding practices.
- Monitored social media channels to increase awareness of organizational initiatives and events.
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Served as corporate liaison for finance, IT, and marketing departments.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Trained and supervised employees on office policies and procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Education
Bachelor of Science - Nursing
Towson University
Baltimore, MD05-2029
Medical Assistant Technology
Kalamazoo Valley Community College
Kalamazoo, MI12-2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Inventory management
- Professional bedside manner
- Payment collection
- Medical terminology in [languages]
- Medical billing and coding
- Monitoring patient progress
- Diagnostic procedures
- Medical office management
- Emergency response preparedness
- Indirect patient care
- Healthcare software proficiency
- Conflict resolution
- Companionship and emotional support
- Reliable transportation
- Patient oral care
- Needs assessments
Interests
Timeline
Medical Assistant
Bronson Methodist Hospital
05.2024 - 07.2024
Assistant
Happy's NGO
02.2017 - 02.2018
Bachelor of Science - Nursing
Towson University
Medical Assistant Technology
Kalamazoo Valley Community College
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