Rukhshona Hamedi
Fort Thomas,KY
Summary
Professional business leader with over 9 years of comprehensive experience in the pharmaceutical industry, specializing in manufacturing, quality, and business relations within a dynamic cGMP environment. Demonstrate strong leadership and communication skills, adept at strategic planning and process improvement to enhance client satisfaction and operational efficiency. Proven track record in managing logistics and revenue tracking, utilizing tools like Changepoint and Salesforce to optimize service delivery.
Overview
10
10
years of professional experience
Work History
Business Manager II
Thermo Fisher Scientific
02.2025 - Current
- Lead, manage, and oversee 6 commercial business accounts from the start
- Utilize Changepoint and Salesforce platforms to accurately track and manage revenue streams, ensuring financial targets are met
- Coordinate with multiple departments across the site to interconnect and collaboratively find solutions to complex business problems
- Build and maintain strong relationships with clients r
- Ensure timely delivery and adherence to budget
- Ensure all business activities comply with relevant regulations and manage risks effectively
Business Manager I
Thermo Fisher Scientific
02.2024 - Current
- Coordinate commercial customer logistics, ensuring seamless service delivery and communication with clients.
- Manage invoicing and revenue tracking utilizing Changepoint and Salesforce, enhancing financial oversight.
- Support the Business Manager team in presenting and ensuring contract compliance to major clients, establishing trust and transparency.
- Oversee office operations, including administrative tasks and supply management, improving overall process efficiency and team productivity.
- Schedule and maintain a calendar for site customer visits, optimizing client engagement and relationship building.
R&D/Manufacturing Scientist
Thermo Fisher Scientific
07.2019 - 02.2024
- Conducted swab analyses with strict adherence to turnaround times, delivering high-quality results under pressure.
- Trained and mentored new staff as a Qualified Subject Matter Expert, enhancing team competency and knowledge.
- Served as an interpreter during client audits, ensuring clear communication and understanding of compliance standards.
- Collaborated in cross-functional meetings to formulate and implement improved processes for operational efficiency.
Swab Coordinator
Thermo Fisher Scientific
10.2016 - 07.2019
- Supervised the manufacturing floor’s swab testing operations, ensuring compliance with GMP and SOP protocols.
- Developed and organized a daily prioritization schedule to meet the business’s fluctuating demands.
- Implemented training programs for manufacturing staff on the swabber qualification, promoting industry standards and best practices.
Associate Manufacturing Operator
Patheon
10.2015 - 10.2016
- Executed manufacturing operations on high-speed coating pans while adhering to cGMP practices, enhancing production quality.
- Demonstrated mechanical aptitude in troubleshooting equipment, contributing to minimal downtime and increased throughput.
Education
BS - Chemistry
University of Cincinnati
Cincinnati, OH12.2018
Skills
- Multilingual
- Strong communication skills
- Risk assessment and management
- Critical thinker
- Time Management/Organized
- Customer facing
- CGMP/GDP/GLP
- Salesforce and Changepoint
- Technical Lab Testing
- Project management
- Customer relationship management
- Cross-functional collaboration
Timeline
Business Manager II
Thermo Fisher Scientific
02.2025 - Current
Business Manager I
Thermo Fisher Scientific
02.2024 - Current
R&D/Manufacturing Scientist
Thermo Fisher Scientific
07.2019 - 02.2024
Swab Coordinator
Thermo Fisher Scientific
10.2016 - 07.2019
Associate Manufacturing Operator
Patheon
10.2015 - 10.2016
BS - Chemistry
University of Cincinnati
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