Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rukija Alimanovic

St.Louis ,MO

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

13
13
years of professional experience

Work History

Online Personal Shopper

Walmart
St Louis, MO
07.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Professional Tax Preparer

Jackson Hewitt
St Louis, MO
01.2015 - 04.2022
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.

Receptionist

Liberty Tax Service
St.Louis , MO
01.2012 - 04.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Education

Gateway High School
St Louis, MO
08.2011

Skills

  • Sales Proficiency
  • Grocery Shopping
  • Online Systems
  • Online Order Processing
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Greeting and Seating Clients
  • Reminder Calls
  • Multi-Line Telephone Skills
  • Making Appointments
  • Appointment Booking
  • Telephone Answering

Languages

Bosnia
Professional Working
Romanian
Full Professional

Timeline

Online Personal Shopper

Walmart
07.2022 - Current

Professional Tax Preparer

Jackson Hewitt
01.2015 - 04.2022

Receptionist

Liberty Tax Service
01.2012 - 04.2012

Gateway High School

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Rukija Alimanovic