Rula Almhawish

• Effectively communicate successes/challenges with trainee or themselves to their manager and myself
• Make sure everyone is learning and performing
• Providing guidance and training to junior team members
• Helping them develop their skills and excel in their roles
• Collaborating effectively with colleagues from different departments or teams to leverage diverse expertise and achieve common goals
• Taking on leadership roles within the pharmacy team, such as serving as a lead technician, training new staff members, or participating in quality improvement initiatives
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations
• Implanting process improvement or efficiency measures that enhance workflow and contribute to better patient care or cost saving
• Supports comprehensive coordination of Medicaid and/or Medicare pharmacy services including intake and processing of pharmacy authorization requests
• Evaluates, authorizes approval, and communicates decisions for pharmacy requests according to clinical guidelines
• Communicated with physicians and patients regarding medication instructions, side effects and refills
• Assisted in processing new prescriptions and refills, verifying medication orders, and preparing medications for dispensing
• Assisted in medication synchronization, ensuring that patients receive all prescribed medications at the same time
• Ensured patient compliance with medication regimens via outbound therapy check-ups, resulting in improved health outcomes

implanting process improvement or efficiency measures that enhance workflow and contribute to better patient care or cost saving.
•
Supports comprehensive coordination of Medicaid and/or Medicare pharmacy services including intake and processing of pharmacy authorization requests.
•
Evaluates, authorizes approval, and communicates decisions for pharmacy requests according to clinical guidelines.
•
Communicated with physicians and patients regarding medication instructions, side effects and refills.
•
Assisted in processing new prescriptions and refills, verifying medication orders, and preparing medications for dispensing.
•
Assisted in medication synchronization, ensuring that patients receive all prescribed medications at the same time
•
Ensured patient compliance with medication regimens via outbound therapy check-ups,resulting in improved health outcomes.

• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
• Educated patients about possible drug interactions and gave special administration instructions.
• Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.

• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Monitored inventory levels and notified pharmacist of items requiring reorder.
• Used pharmacy software to enter prescription and insurance information.
• Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations while providing exceptional customer service during prescription consultations.