Summary
Overview
Work History
Education
Skills
Personal Traits
Volunteer Experience
Extracurricular Activities
Languages
Timeline
Generic

Ruoyu Yang

Shanghai

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sales Associate

South Coast Plaza
03.2023 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Wrapped, boxed and weighed bakery department products.

Education

Bachelor of International Studies -

University of California, Irvine
Irvine, CA
05.2023

Skills

  • Product Sales
  • Inventory Tracking
  • Ability to work collaboratively in diverse and multicultural settings
  • Excellent problem-solving and critical thinking skills
  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Honest and Dependable

Personal Traits

  • Communication: good at listening to and understanding the needs and opinions of all parties, able to express their views clearly and help build consensus among them.
  • Coordination skills: able to balance the needs and interests of different stakeholders and seek common solutions to achieve win-win results.
  • Problem solving ability: good at analyzing problems, identifying their root causes, and proposing practical solutions.
  • Interpersonal Relationship Management: good interpersonal relationship management skills, able to build trust and cooperation with all parties and effectively handle complex interpersonal relationships. Able to play an important role in resolving conflicts, promoting cooperation, conveying information and harmonizing interests.
  • Observational Skills: Sensitive to the behavior and performance of others and able to identify their unique talents and strengths.

Volunteer Experience

Global Village Volunteers - UCI, Irvine, California, 01/2022, Present, Collaborated with fellow students to raise awareness about global issues and promote cross-cultural understanding on campus, Assisted in organizing cultural events, workshops, and seminars, Participated in fundraising efforts to support international development projects

Extracurricular Activities

UCI Model United Nations Club, Member, Irvine, California, 09/2020, Present, Participated in regional and national Model United Nations conferences, representing various countries in committee sessions, Conducted research on global issues and prepared policy papers, Collaborated with club members to develop negotiation and public speaking skills International Studies Student Association (ISSA) - UCI, Member, Engaged in discussions and activities related to international studies and global affairs, Attended events featuring guest speakers from various international organizations and think tanks, Assisted in organizing and promoting ISSA events on campus

Languages

English
Professional Working

Timeline

Sales Associate

South Coast Plaza
03.2023 - 01.2024

Bachelor of International Studies -

University of California, Irvine
Ruoyu Yang