RUPASH PATEL

● Managed and coordinated a team to install and maintain

gas and plumbing services, ensuring compliance with county

regulations.

● Built productive and synergistic relationships with industry

partners to work toward a common goal on shared projects.

● Maintained effective staff and resource utilization rates to

balance financial and operational obligations.

● Increased company revenue through aggressive market

strategies.

● Led operational oversight and budgetary supervision for

multiple locations.

● Improved business profits by 75% through strategic updates

to processes, procedures and team make up.

• Implemented innovative debt management solutions for clients from diverse backgrounds, ensuring optimal financial outcomes for both the client and company.
• Managed an average of 30 client cases daily, both in-house and externally, to ensure timely and proficient resolution.
• Utilized critical thinking skills to deconstruct complex challenges, assess solutions, and make informed decisions.
• Demonstrated ability to work under pressure and meet tight deadlines in a fast-paced, dynamic environment.
• Proficiently operated accounting software, recording and analyzing data while maintaining accurate records within CRM databases.
• Responded promptly and professionally to customer inquiries, effectively addressing concerns and escalating issues to supervisors for timely resolution.

• Provided innovative debt management services for clients from all backgrounds in order to achieve the best fiscal outcome for client and company
• Managed approximately 30 inside and outside client cases per day
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Successful in working within tight deadlines and a fast-paced atmosphere
• Operated computers programmed with accounting software to record, store and analyze information as well as maintaining accurate records in CRM database
• Responded to customer questions and concerns or escalated to supervisor for resolution

• Recommended plumbing products that would fulfill customer requirements
• Built lasting client relationships through effective communication and active listening.