Rupert Taylor
Summary
Highly-motivated IT project manager with a strong desire to take on new challenges, I bring a hardworking and reliable approach to every project I oversee. With a keen focus on organization, proactivity, and punctuality, I am committed to delivering exceptional results that align with project goals and exceed expectations.
Overview
9
9
years of professional experience
Work History
Senior Application Analyst-Contract
Yosemite Software Solutions
Nashville, TN
07.2023 - 10.2023
- Acted as subject matter expert when resolving computer programming issues.
- Reported complex bugs and technical and performance issues for further investigation and diagnosis of problems beyond scope of expertise.
- Collaborated with team of developers, architects and analysts in delivering technical requirements and testing for implemented functionalities.
- Trained staff and users to work with computer systems and programs.
IT Asset Project Manager
DaVita Medical Group
Brentwood, TN
04.2017 - 04.2023
- Managed the business operation needs for technical support on IT products by ensuring maintenance, support and upgrade security protections.
- Supported and monitored performance and full life cycle of Hardware and Software Assets for Endpoint Management Information Technology.
- Organized and analyzes purchase information to establish an accurate, compliant and complete summary of hardware and software license entitlements repository.
- Led IT Technology Lifecycle Program project, comprising of project coordinators and Technical Analyst, achieving on-time completion with 100% budget adherence.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Desktop Support Analyst
DaVita Medical Group
Brentwood, TN
01.2016 - 04.2017
- Answered user inquiries to resolve computer software or hardware operation problems.
- Diagnosed and serviced desktops, laptops, software applications and equipment such as printers and fax machines.
- Developed training materials and procedures, trained users in proper use of hardware or software.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Special Education Teacher
Genesis Learning Center
Nashville, TN
08.2014 - 12.2015
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Employed cutting-edge teaching technologies to meet learning objectives and enhance student experience.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
Education
Bachelor of Science - Social Work
Austin Peay State University
Clarksville, TNMaster of Science - Education
University of Phoenix
Tempe, AZSkills
- Strategic Development
- Quality Assurance
- Project Management
- Asset Management
- Complex Problem Solving
- Vendor Relations
- Project Development and Lifecycle
- Data Analysis
- Application flow processes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Timeline
Senior Application Analyst-Contract
Yosemite Software Solutions
07.2023 - 10.2023
IT Asset Project Manager
DaVita Medical Group
04.2017 - 04.2023
Desktop Support Analyst
DaVita Medical Group
01.2016 - 04.2017
Special Education Teacher
Genesis Learning Center
08.2014 - 12.2015
Bachelor of Science - Social Work
Austin Peay State University
Master of Science - Education
University of Phoenix
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