Rupesh Agrawal
Senior Product Manager
Memphis,TN
Summary
Product leader with over 8 years of experience in driving product development and scaling digital solutions for both enterprise and consumer markets. Skilled in leveraging data-driven insights and fostering collaboration to create user-centric products. Demonstrated success in leading teams and managing product lifecycles, resulting in substantial business impact. Committed to addressing complex challenges with innovative strategies that meet market demands.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Lead Product Manager
FedEx Corporation
01.2016 - Current
- Defined and executed product strategy for enterprise-grade digital solutions, enhancing FedEx’s tracking portfolio and achieving a 25% improvement in user engagement.
- Spearheaded cross-functional teams of 20+ members to deliver 10+ new products, coordinating engineering, design, and business stakeholders.
- Conducted comprehensive market research and competitive analysis, creating data-driven business cases that improved product adoption by 30%.
- Developed product roadmaps aligned with customer needs and business objectives, securing stakeholder buy-in for high-impact features with a projected ROI of 20%.
- Pioneered initiatives to revolutionize customer experience, contributing to a 10% increase in NPS score.
- Explored predictive analytics and AI-driven insights to personalize customer interactions and optimize operational efficiencies.
- Mentored and coached 5+ junior product managers, fostering a culture of continuous learning and professional growth.
Senior Business Consultant (FedEx Account)
Infogain
01.2016 - Current
- Designed and implemented product development best practices, including backlog management and user story creation, accelerating team ramp-up.
- Facilitated innovation think tank sessions, leading to an 18% improvement in the FedEx Office order creation process.
- Defined and implemented strategic solutions to enhance enterprise product functionality, ensuring alignment with business goals.
Strategic Planning & Business Development
PropCompare.com - India
01.2014 - 01.2016
- Led strategic planning initiatives, driving a 30% increase in revenue and improved market positioning.
- Conducted in-depth market research and translated insights into actionable growth strategies, contributing to a 20% increase in market share.
Digital Marketing Specialist
LOL Food Chain Pvt. Ltd - India
01.2013 - 01.2014
- Spearheaded digital marketing campaigns, driving a 40% increase in brand visibility and a 25% increase in website traffic.
- Utilized data-driven optimization techniques to enhance customer engagement by 15%.
Education
Bachelor of Engineering (B.E.) - Information Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya
01-2016
Information Security and Ethical Hacking Diploma -
Appin Technology Lab
01-2014
Skills
Product Management & Roadmap Development
Certification
Google Project Management Certificate, 2022
Timeline
Lead Product Manager
FedEx Corporation
01.2016 - Current
Senior Business Consultant (FedEx Account)
Infogain
01.2016 - Current
Strategic Planning & Business Development
PropCompare.com - India
01.2014 - 01.2016
Digital Marketing Specialist
LOL Food Chain Pvt. Ltd - India
01.2013 - 01.2014
Bachelor of Engineering (B.E.) - Information Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Information Security and Ethical Hacking Diploma -
Appin Technology Lab