Rupesh Agrawal
Senior Product Manager
Memphis,TN
Summary
Product leader with over 8 years of experience in driving product development and scaling digital solutions for both enterprise and consumer markets. Skilled in leveraging data-driven insights and fostering collaboration to create user-centric products. Demonstrated success in leading teams and managing product lifecycles, resulting in substantial business impact. Committed to addressing complex challenges with innovative strategies that meet market demands.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Lead Product Manager
FedEx Corporation
01.2016 - Current
- Defined and executed product strategy for enterprise-grade digital solutions, enhancing FedEx’s tracking portfolio and achieving a 25% improvement in user engagement.
- Spearheaded cross-functional teams of 20+ members to deliver 10+ new products, coordinating engineering, design, and business stakeholders.
- Conducted comprehensive market research and competitive analysis, creating data-driven business cases that improved product adoption by 30%.
- Developed product roadmaps aligned with customer needs and business objectives, securing stakeholder buy-in for high-impact features with a projected ROI of 20%.
- Pioneered initiatives to revolutionize customer experience, contributing to a 10% increase in NPS score.
- Explored predictive analytics and AI-driven insights to personalize customer interactions and optimize operational efficiencies.
- Mentored and coached 5+ junior product managers, fostering a culture of continuous learning and professional growth.
Senior Business Consultant (FedEx Account)
Infogain
01.2016 - Current
- Designed and implemented product development best practices, including backlog management and user story creation, accelerating team ramp-up.
- Facilitated innovation think tank sessions, leading to an 18% improvement in the FedEx Office order creation process.
- Defined and implemented strategic solutions to enhance enterprise product functionality, ensuring alignment with business goals.
Strategic Planning & Business Development
PropCompare.com - India
01.2014 - 01.2016
- Led strategic planning initiatives, driving a 30% increase in revenue and improved market positioning.
- Conducted in-depth market research and translated insights into actionable growth strategies, contributing to a 20% increase in market share.
Digital Marketing Specialist
LOL Food Chain Pvt. Ltd - India
01.2013 - 01.2014
- Spearheaded digital marketing campaigns, driving a 40% increase in brand visibility and a 25% increase in website traffic.
- Utilized data-driven optimization techniques to enhance customer engagement by 15%.
Education
Bachelor of Engineering (B.E.) - Information Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya
01-2016
Information Security and Ethical Hacking Diploma -
Appin Technology Lab
01-2014
Skills
Product Management & Roadmap Development
User research
AI & Machine Learning Integration
Data Analytics & Decision-Making
User Research & Hypothesis Validation
Design thinking
Product roadmapping
Pricing strategy
Cross functional leadership
Product lifecycle management
Product metrics
Product launches
Certification
Google Project Management Certificate, 2022
Timeline
Lead Product Manager
FedEx Corporation
01.2016 - Current
Senior Business Consultant (FedEx Account)
Infogain
01.2016 - Current
Strategic Planning & Business Development
PropCompare.com - India
01.2014 - 01.2016
Digital Marketing Specialist
LOL Food Chain Pvt. Ltd - India
01.2013 - 01.2014
Bachelor of Engineering (B.E.) - Information Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Information Security and Ethical Hacking Diploma -
Appin Technology Lab