Ruqaiya Pollard
Newark,NJ
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
8
8
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Newark, NJ
02.2023 - Current
- Observed and analyzed behavior of travelers to identify potential security risk within airport.
- Performed thorough screening of passengers, cargo and personal belongings.
- Collected evidence and documented incidents according to established protocol.
- Assisted law enforcement personnel as needed during emergency situations.
- Analyzed data from various sources to develop actionable intelligence reports.
- Provided support for other security officers throughout the workday.
- Interacted professionally with passengers while ensuring compliance with TSA guidelines.
- Conducted searches for contraband, weapons, explosives and prohibited items.
- Analyzed personal identification and necessary travel documents for signs of fraud or alterations.
- Developed effective strategies for improving overall operational efficiency.
Sales Associate
Target
Vauxhall, NJ
11.2025 - 11.2025
- Assisted customers in locating and selecting merchandise to enhance shopping experience.
- Maintained organized sales floor by restocking items and ensuring product displays were visually appealing.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve store goals and improve customer satisfaction ratings.
Ramp Agent
United Airlines
Newark, NJ
11.2022 - 02.2023
- Transported luggage and cargo to various airport locations.
- Operated baggage scanners and computers to route baggage and cargo to passenger's destination.
- Ensured compliance with FAA regulations regarding ground operations including safety protocols at all times.
- Followed security protocols during bag searches when necessary in order to keep the airport secure.
- Provided customer service support by handling inquiries from passengers related to their travel plans or luggage issues.
Warehouse Associate
UPS
Parsippany, NJ
09.2022
Warehouse Associate
Hello Fresh
Newark, NJ
11.2021 - 12.2021
- Supported maintenance crews during repairs or troubleshooting processes by providing required materials promptly.
- Transferred, loaded and offloaded luggage and cargo using conveyor belts or forklifts.
- Loaded and unloaded mailbags onto carts for delivery to post offices; loaded baggage into carts for transport to airplanes.
- Performed pre-flight inspections of aircraft and ensured proper loading and unloading of cargo and baggage.
- Identified hazardous materials packages according to IATA rules and regulations; stored them properly.
- Maintained ramp and warehouse areas to maximize safety and security.
Warehouse Associate
Amazon
Avenel, NJ
08.2021 - 11.2021
- Successfully managed and organized warehouse inventory.
- Utilized RF Scanner to track products in transit.
- Examined merchandise for defects or damage before stocking shelves.
- Input product information and quantities into warehouse databases.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
Sales Associate
HomeGoods
Union, NJ
11.2018 - 03.2020
- Maintained company inventories and completed product counts for reports.
- Interacted effectively with staff through ongoing communication and exchange of information.
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Education
High School Diploma -
Irvington High School
Irvington, NJ06.2020
Skills
- Access control
- X-ray operator
- Bag Screening
- Body Pat-Down
- Emergency response
- Conflict resolution
Timeline
Sales Associate
Target
11.2025 - 11.2025
Transportation Security Officer
Transportation Security Administration
02.2023 - Current
Ramp Agent
United Airlines
11.2022 - 02.2023
Warehouse Associate
UPS
09.2022
Warehouse Associate
Hello Fresh
11.2021 - 12.2021
Warehouse Associate
Amazon
08.2021 - 11.2021
Sales Associate
HomeGoods
11.2018 - 03.2020
High School Diploma -
Irvington High School