Alana Howard
Transportation Security Administration, TSA
Lavon,TX
5
years of professional experience
Knowledgeable with background in overseeing security operations and ensuring safety of personnel and property. Proven ability to manage emergency situations and implement effective security protocols. Demonstrated leadership and communication skills in training and supervising security teams.
Work History
Transportation Security Officer
3 Years 1 Month- Conducted comprehensive security screenings of passengers and baggage to ensure compliance with safety regulations.
- Monitored surveillance systems to detect suspicious activities and respond promptly to security threats.
- Collaborated with law enforcement agencies to address security issues and enhance airport safety protocols.
- Trained new officers on standard operating procedures and emergency response protocols for improved team efficiency.
- Enforced and complied with any and all Standards of Procedures (SOPs).
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Performed pat-downs to look for unauthorized materials and weapons.
Security Supervisor
1 Year 4 Months- Monitor CCTV surveillance and patrol the interior and exterior of the building. Always utilize observational skills and do routine rounds as expected.
- Ensure that only those with a badge present enter the building.
- Make guests aware of rules that must be adhered to.
- Remove trespassers or unwanted individuals from the property.
- Contact the relevant authorities if a crime is committed or an incident onsite occurs.
- Report to supervisor on a regular basis and complete a daily DOR and CCTV forms.
- Report any suspicious activities or incidents to HR, site manager, and other security personnel.
- Hours per week: 40
Child Investigator
4 Months- Screened calls and reports of child abuse and neglect, logging critical case details for accurate documentation.
- Collaborating with social workers, psychologists, lawyers, and law enforcement officers to develop support and intervention strategies.
- Documented findings and generated comprehensive case reports to support investigations and interventions.
- Performing follow-up investigations of cases and conducting abuse risk and safety assessments.
- Documenting all findings and generating case reports.
- Screening calls and reports of child abuse and neglect and logging case details.
- Assisting in relocating victims to safe homes or institutions.
- Updated and maintained victim and offender databases, ensuring accurate and accessible information for ongoing case management.
- Testifying in court and presenting all evidence and investigative documents.
- Dedicated 40+ hours each week to ensure thorough investigations and client assistance.
Education
Bachelor's degree - Criminal Justice
- Honors: Magna Cum Laude
- Presidents List
- Security Guard Level 2 License
- GPA: 3.85 of a maximum of 4.00
Associate's degree - Basic Courses
Honors: Cum Laude
High school diploma or equivalent
Skills
Team leadership
Surveillance operations
Team coordination
Training personnel
Patrol operations
Safety procedures
Conflict resolution
Access control
Physical security
Law enforcement collaboration
Accomplishments
FY25 #5 overall for Threat Detection at Love Field Airport
FY25 Q3 #1 overall for Threat Detection at Love Field Airport
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2023 - 08.2026Read More
Security Supervisor
Ameritex Guard Services
03.2022 - 07.2023Read More
Child Investigator
Child Protective Services
05.2021 - 09.2021Read More
Sachse High School
High school diploma or equivalent
Read More
Collin College
Associate's degree from Basic Courses
Read More
University of North Texas
Bachelor's degree from Criminal Justice
Read More