Rushanique Patterson
San Diego,CA
Summary
Driven professional with a robust background in the US Navy as an Aviation Machinist's Mate, showcasing exceptional team leadership and technical problem-solving skills. Excelled in customer service roles at Justair and Starbucks, enhancing client satisfaction through outstanding hospitality service expertise and efficient cash handling. Proven ability to adapt, lead, and significantly improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Aviation Machinist's Mate
US Navy
Oak Harbor, WA
04.2019 - 04.2023
- Maintained records of repair work, parts replacement, and routine maintenance.
- Performed aircraft structural repairs as related to sheet metal and composite structures.
- Used technical data to diagnose and solve maintenance problems on aircraft systems.
- Performed ground checks and assisted functional check pilots with in-flight functional check procedures.
Receptionist
Justair
Fort Lauderdale, FL
03.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Starbucks Barista
Starbucks, Barista
Sunrise, FL
11.2015 - 03.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Human Biology - Nursing
National University
La Jolla, CASkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- Safe Food Handling Practices
- POS Systems
- Food Preparation
- Menu Memorization
- Hospitality service expertise
Timeline
Aviation Machinist's Mate
US Navy
04.2019 - 04.2023
Receptionist
Justair
03.2018 - 10.2018
Starbucks Barista
Starbucks, Barista
11.2015 - 03.2018
Human Biology - Nursing
National University