Rushaun Trail
Lewisville,TX
Summary
Trustworthy driven professional with a robust background in logistics, customer service, delivery driving, assembly and installation, and also being a dispatcher notably at Act Fast along with BK logistics, Tangram and Walmart. I have excelled in enhancing customer satisfaction along with streamlining operations, leveraging strong problem-solving abilities through all my various job functions, along with strong management skills. Demonstrated proficiency in hand tools and assembly, contributing to a 20% increase in operational efficiency everywhere I operate , also with excellent customer and business satisfaction renowed for exceptional managerial and communication capabilities. Working in a fast pace environment getting things done in a timely fashion and matter that being delivering parts on time, getting drivers out on time or in the warehouse setting meeting a certain number throughout the day and also on a weekly basis. Highly driven and motivating personality and a strong heavy set mind in everything that’s ahead of me.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Act Fast
11.2023 - 06.2024
- Responsible for transporting goods from distribution centers to customers
- Always going on daily runs, daily professional interactions with customers and clients
- Written logged returns
- Following a schedule, getting routes done in a timely manner, efficient route taker
- Customer relations
Warehouse Associate
Mouser
03.2023 - 11.2023
- Processing, packaging and shipping orders accurately
- Organizing stocks and maintaining inventory
- Inspecting products for defects and damages
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
Installation Tech
Tangram
06.2022 - 03.2023
- Operating a variety of tools and fitting parts to join the products accurately
- Delivering heavy disassembled furniture items from warehouse to stores or customer’s location
- Relaying information about defective or damaged or installation issues to management
- Understanding blueprints
- Using equipment such as screwdrivers, drawer machines, and staple guns
- Customer relations
Automotive Technician
Walmart
05.2018 - 06.2022
- Customer contact answering calls, transferring calls, multitasking constantly
- Daily email responses
- Assessing condition of the vehicle including brakes, fluids, belts and tires
- Preparing detailed vehicle service reports
- Keeping vehicle interiors clean while performing maintenance and servicing tasks
- Performing basic car maintenance work and small repairs
- Customer relations
Game Host
Six Flags
01.2017 - 05.2018
- Performing customer service
- Taking inventory
- Money handling
- Customer communications
Warehouse Associate
Amazon
10.2020 - 10.2021
- Stow items
- Provide work for stowers
- Organizing stocks and maintaining inventory
- Receive, unload and place incoming inventory items appropriately
- Fast pace working environment
- Unloading trucks
- Customer communications
Box Truck Driver/ Dispatcher
BK Logistics
06.2024 - Current
- Driving Safely driving a box truck or van on a route and schedule.
- Loading and unloading ,Loading and unloading goods onto and off of the truck.
- Documenting deliveries or logging other shipment information.
- Relaying information between customers and drivers, relaying messages and instructions
- Strong communication skills ,Organizational and multitasking abilities
- Critical thinking and sound judgment.
Education
Certificate of completion - Computer Network Administrations, CompTIA computer software technician, Cisco CCNA, CompTIA Network+, Install store and computer with win server, CompTIA computer hardware technician
CCI Training Center
Arlington, TX10.2020
Basic courses -
TCC community college
08.2019
Skills
- Customer service oriented
- Computer literate
- Problem solver
- Customer oriented
- Hand tools and assembly
- Warehouse experience
- Delivery Driver
- Managerial pedigree
Timeline
Box Truck Driver/ Dispatcher
BK Logistics
06.2024 - Current
Delivery Driver
Act Fast
11.2023 - 06.2024
Warehouse Associate
Mouser
03.2023 - 11.2023
Installation Tech
Tangram
06.2022 - 03.2023
Warehouse Associate
Amazon
10.2020 - 10.2021
Automotive Technician
Walmart
05.2018 - 06.2022
Game Host
Six Flags
01.2017 - 05.2018
Certificate of completion - Computer Network Administrations, CompTIA computer software technician, Cisco CCNA, CompTIA Network+, Install store and computer with win server, CompTIA computer hardware technician
CCI Training Center
Basic courses -
TCC community college
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