Craig Rosvall

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

• Contributed to a positive work environment through effective communication and collaboration with team members.
• Improved overall clinic efficiency by streamlining processes for appointment booking, intake forms completion, and payment processing.
• Pursued professional development opportunities that expanded practical knowledge of various massage techniques and modalities.
• Supported clinic operations by assisting with scheduling appointments, managing supplies inventory, and maintaining a sanitary workplace according to industry standards.
• Developed proficiency in multiple massage techniques, enabling versatility in addressing diverse client needs.
• Promoted relaxation and stress reduction through skilled application of various massage modalities.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Provided clear, concise instructions to clients to prepare for massage services.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.

- Rocket Tech, Assembled & Cast Rocket Motors