Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell Austin`

Longview,TX

Summary

i have experience in training tactical as well

i have excellent skills at working with people and resolving issues without escalation of problems

i work very well with others and am extremely thorough in what i do ,

i am very passionate about my duties as i enjoy what i do very much so

Overview

14
14
years of professional experience

Work History

TSTC Marshall Campus Security

,whitehawk Worldwide Security
08.2022 - Current
  • Enhanced public safety by conducting patrols and surveillance in assigned areas.
  • Implemented community policing strategies to improve neighborhood relationships and reduce crime rates.
  • Apprehended suspects with diligent pursuit and adherence to proper arrest procedures, ensuring due process.
  • Provided accurate testimony in court proceedings, contributing to successful case resolutions.

Security Officer

Boson Security
03.2022 - Current

work events coordinating security details for assignments and events

work crowd control ,searches and other security assignments as needed

Gun Sales and Service

Walts Army Navy
06.2022 - 07.2023
  • Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
  • Achieved sales targets consistently by utilizing persuasive communication skills and product expertise.
  • Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
  • Identified new sales opportunities through research, networking, and attending industry events.

Security Officer

Paladin Solitions
01.2022 - 06.2022

*worked private security details for events

Sales

Conns Home Plus
01.2022 - 06.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Service Technician

Valley Alarm
08.2019 - 01.2021
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Furniture Sales Service Design and Management

Sofas 2 Furnishings
02.2010 - 08.2019
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.

Education

GED -

U.s. Grant High School
Van Nuys, CA
06.1981

Skills

  • Public Safety
  • Performance Evaluation
  • Strategic Planning
  • Law Enforcement Coordination
  • Training Development
  • Weapons Training
  • Case Report Writing
  • Defensive Tactics
  • Crowd Control
  • Witness Interviewing
  • Search and Seizure Procedures

Timeline

TSTC Marshall Campus Security

,whitehawk Worldwide Security
08.2022 - Current

Gun Sales and Service

Walts Army Navy
06.2022 - 07.2023

Security Officer

Boson Security
03.2022 - Current

Security Officer

Paladin Solitions
01.2022 - 06.2022

Sales

Conns Home Plus
01.2022 - 06.2022

Service Technician

Valley Alarm
08.2019 - 01.2021

Furniture Sales Service Design and Management

Sofas 2 Furnishings
02.2010 - 08.2019

GED -

U.s. Grant High School
Russell Austin`